Outage in Zscaler

DLP Email notification issue

Resolved Minor
June 06, 2025 - Started 29 days ago - Lasted 2 days

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Outage Details

We are currently investigating an issue affecting DLP notification emails across our zscaler.net, zscalertwo.net, zscloud.net, and zscalerthree.net clouds. This issue impacts only email notifications triggered by certain DLP rules; there is no impact to core DLP policy enforcement or traffic processing. We will provide updates as they become available. For more information, please check our FAQ. If you need further assistance, contact Zscaler Support with reference to this incident. Status changes will be updated here when available.Update - Fri, 06 Jun 2025 06:13:57 UTCWe are currently preparing and verifying the fix. Additional updates will be shared once testing has been successfully completed and the fix has been deployed.Update - Sat, 07 Jun 2025 00:31:41 UTCWe have successfully validated the fix and are now moving forward with its deployment according to the scheduled timelines. We will continue to provide updates as we progress.Update - Sat, 07 Jun 2025 09:59:13 UTCWe have successfully deployed the fix on the ZSN and ZS2 clouds and are now progressing with deployments on the remaining clouds, following the scheduled timelines. Updates will be shared as we advance through the process.
Components affected
Zscaler Security

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