Outage in Zscaler

Authentication Issue with ZIdentity Portal and Admin Pages for PingFederate Users

Resolved Minor
July 03, 2025 - Started 27 days ago - Lasted about 1 hour

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Outage Details

We are currently investigating an authentication issue impacting access to the ZIdentity Portal and Admin Pages for customers utilizing PingFederate as their external IdP with OIDC. We are working diligently to resolve the matter and will provide updates as soon as possible. Thank you for your patience.
Components affected
Zscaler Admin UI

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