Outage in Zscaler
Cloud NSS Log Feed Issue
Resolved Minor
July 16, 2025 - Started 9 months ago
- Lasted about 20 hours
Incident Report
We are aware of an issue affecting the Cloud NSS Log feed, which may prevent customers from receiving logs temporarily. Please rest assured that no logs have been lost, and we are actively investigating the cause. We will provide updates as soon as more information becomes available. Thank you for your patience and understanding.Update - Thu, 17 Jul 2025 01:44:20 UTCWe have identified the cause of the issue impacting some Cloud NSS instances, which has temporarily prevented customers from receiving logs. Our team is actively preparing a fix, which is scheduled to be deployed during the upcoming weekend maintenance window. Thank you for your patience and understanding as we work to resolve this issue. We will continue to provide updates as progress is made.
Components affected
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