Cloud to Cloud Incident Routing Issue

We are investigating an issue with our zscaler.net, zscalertwo.net, zscloud.net, zscalerthree.net Cloud-to-Cloud Incident Routing services causing incidents routing to fail. For more information, please check our FAQ. If you need further assistance, contact Zscaler Support with reference to this incident. Status changes will be updated here when available.Update - Fri, 19 Sep 2025 07:22:31 UTCThe Zscaler team has identified a potential root cause and is working to mitigate the issue.Update - Fri, 19 Sep 2025 17:43:17 UTCZscaler is finalizing validation of a corrected build designed to fully address the issue. Once approved, it will be released through an expedited rollout, ensuring the fastest path to resolution while maintaining service reliability.