Capetown IV Datacenter Issue

Zscaler has detected an issue with our Capetown IV datacenter and is currently investigating the matter. If you’re currently experiencing any traffic impacting issues please failover to your secondary DC or any other alternate DC. If you’re currently experiencing any traffic impacting issues please failover to your secondary DC or any other alternate DC. For more information, please refer to the following support article. We will continue to provide updates here as the investigation progresses. For detailed updates, please check the Service Status section in your Zscaler customer support portal (CSP). Status changes and additional details will be posted there as they become available.Update - Tue, 09 Dec 2025 14:20:31 UTCPreliminary analysis suggests that the issue is external to Zscaler's infrastructure. Zscaler teams are actively prioritizing the incident and evaluating various options to mitigate the impact, including traffic rerouting to bypass the affected path.