Outage in Zscaler
DNS Resolution Issue
Resolved Minor
December 14, 2025 - Started 4 months ago
- Lasted about 2 hours
Incident Report
Zscaler has detected an issue on its zscaler.net, zscloud.net Cloud. Customers may experiencing failures with PAC files that use the host variable. This results in Zscaler Client Connector (ZCC) being unable to resolve the proxy hostname, causing traffic disruption.We will continue to provide updates here as the investigation progresses. For detailed updates, please check the Service Status section in your Zscaler customer support portal (CSP). Status changes and additional details will be posted there as they become available.Update - Mon, 15 Dec 2025 00:02:03 UTCWe have identified the root cause of the issue and working on resolution.
Components affected
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