Reporting and Logging Issue

Zscaler is currently investigating reports of issues with Reporting and Logging on its zscaler.net, zscloud.net Cloud. Your organization's policies are being enforced. All user logs are being collected and will be available at the resolution of this incident. We will continue to provide updates here as the investigation progresses. For detailed updates, please check the Service Status section in your Zscaler customer support portal (CSP). Status changes and additional details will be posted there as they become available.Latest Update - Zscaler teams have implemented a fix for the issue affecting Web Insight queries for customers on the zscloud.net cloud. Zscaler continues to prioritize the incident for the remaining clouds.Update - Mon, 15 Dec 2025 13:31:07 UTCThe Zscaler team has identified the root cause and are actively prioritizing the incident, exploring various mitigation options, and working to restore services.Update - Mon, 15 Dec 2025 16:00:49 UTCZscaler teams have implemented a fix for the issue affecting Web Insight queries for customers on the zscloud.net cloud. Zscaler continues to prioritize the incident for the remaining clouds.