December 19, 2025 - Started 4 months ago
- Lasted about 1 hour
Incident Report
Zscaler is investigating reports of an issue affecting the zscaler.net and zscloud.net clouds. Some customers may experience intermittent connectivity issues or increased latency when accessing Zscaler Private Access (ZPA) applications through Zscaler Client Connector (ZCC) VDI environments. We will continue to provide updates here as the investigation progresses. For detailed updates, please check the Service Status section in your Zscaler customer support portal (CSP). Status changes and additional details will be posted there as they become available.Update - Fri, 19 Dec 2025 17:18:53 UTCWe have identified the root cause of the issue and working on resolution.
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