Administration UI Issue

Zscaler has detected an issue with the administration UI on its zscalerone.net,zscalertwo.net,zscalerthree.net,zscloud.net and zscaler.net Clouds.. Customers might face delays with new policy activation made on the ZIA Administrator UI.We will continue to provide updates here as the investigation progresses. For detailed updates, please check the Service Status section in your Zscaler customer support portal (CSP). Status changes and additional details will be posted there as they become available.Latest Update - Wed, 14 Jan 2026 05:00:41 UTCThe fix has been deployed to ZS1 and ZSN clouds and both are operating as expected. We are actively monitoring telemetry and service performance on these clouds and have observed no anomalies to date. The phased rollout to the remaining impacted clouds is underway. We will provide further updates once deployment across all impacted clouds is complete or if any material changes arise.Update - Tue, 13 Jan 2026 08:39:49 UTCWe have identified a software issue on the UI nodes that is causing non-policy actions to be incorrectly queued for activation. Zscaler is actively working to deploy a fix.Update - Tue, 13 Jan 2026 11:57:01 UTCWe have developed a fix, and it is currently undergoing testing and verification prior to deployment to production. We will share a further update once testing and verification are complete.Update - Tue, 13 Jan 2026 15:11:14 UTCZscaler has successfully completed the verification of the fix within the Beta environment. We are currently finalizing the deployment plan to promote the fix to Production. Zscaler will provide a final update on the deployment plan once confirmed.Update - Tue, 13 Jan 2026 22:08:08 UTCZscaler is completing additional validation to ensure platform stability and is coordinating approvals to deploy the fix across all impacted clouds. We will provide the rollout timeline and further updates as they are confirmed.Update - Wed, 14 Jan 2026 00:09:03 UTCThe fix has been successfully validated and is performing as expected. Zscaler is finalizing the production rollout schedule and will deploy the update in a phased manner across impacted clouds. We will provide further updates once deployment is completed or if there are any material changes.Update - Wed, 14 Jan 2026 05:00:41 UTCThe fix has been deployed to ZS1 and ZSN, and both are operating as expected. We are actively monitoring telemetry and service performance on these clouds and have observed no anomalies to date. The phased rollout to the remaining impacted clouds is underway. We will provide further updates once deployment across all impacted clouds is complete or if any material changes arise.