January 27, 2026 - Started 1 day ago
- Lasted about 1 hour
Incident Report
Zscaler is investigating reports of connectivity issues impacting customers connecting through the Sydney III (SYD3) and Canberra I (CBR1) data centers. If you’re currently experiencing any traffic impacting issues please failover to your secondary DC or any other alternate DC. For more information, please refer to the following support article. Our teams are actively engaged in the investigation and working to identify the cause. Additional updates will be shared as more information becomes available. For detailed updates, please check the Service Status section in your Zscaler customer support portal (CSP). Status changes and additional details will be posted there as they become available.
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