Endpoint Data Loss Prevention (DLP) Service Issues

Zscaler has identified an issue with the Endpoint Data Loss Prevention (DLP) and incident logging services on the zscaler.net, zscloud.net, zscalerthree.net Cloud. As a result, some customers may experience issues with enforcing new policies. However, please note that existing policies are still being enforced as expected. The impact is limited to some customers.We will continue to provide updates here as the investigation progresses. For detailed updates, please check the Service Status section in your Zscaler customer support portal (CSP). Status changes and additional details will be posted there as they become available.Latest Update - Wed, 25 Feb 2026 05:44:12 UTCZscaler has developed a fix and is deploying it cloud-wide in a phased manner, and it is expected to be complete by 01:00 UTC, 26 Feb.Update - Tue, 24 Feb 2026 16:00:46 UTCWe have identified the root cause for this issue and we are currently working to mitigate the issue.Update - Tue, 24 Feb 2026 19:34:20 UTCZscaler teams continue working on this issue with priority. Further updates will be shared when available.Update - Wed, 25 Feb 2026 05:44:12 UTCZscaler has developed a fix and is deploying it cloud-wide in a phased manner, and it is expected to be complete by 01:00 UTC, 26 Feb.