Is Altmetric Down?

Altmetric Status is Operational

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Altmetric Outages

0 Outages in the last 7 days
0 Outages in the last 30 days
129 Days since last incident

Resolved Major Altmetric Explorer and Detail Pages outage

We are currently investigating an issue that is affecting the Explorer & Detail Pages. Our Incident Team is investigating and we will report back in 30 minutes.

4 months ago

Resolved Minor Explorer delay in data processing

We are currently investigating the root cause of an issue which is causing: New mentions are not visible in the Altmetric Explorer since 23:59 on 19th Oct Research outputs that have not previously been mentioned, have not appeared in the Altmetric Explorer since 23:59 on 19th Oct The Altmetric score on Publisher badges may not match the score within the Altmetric Explorer Altmetric searches may not be as performant as customers would normally experience The explorer database is usually updated on a nightly basis, this means that one update is currently missing for customers.

8 months ago

Resolved Major ISP Network Outage

We are currently investigating a widespread outage affecting all of our services that seems to be due to a complete network outage of our main datacenter ISP.

9 months ago

Resolved Minor Altmetric outage affecting multiple services

We are currently investigating an issue that is affecting multiple services. Our Incident Team is investigating and we will report back in 30 minutes.

11 months ago

Resolved Minor Data Processing Delays - new mention processing

Our data processing infrastructure is operating with reduced resilience which is causing a slight delay when processing new Mentions. Customers may notice Mentions taking a little longer than usual to appear. No data has been lost and the system should be caught up shortly.

11 months ago

Altmetric Components Status

"I spend 2 hours trying to solve an issue and then realize it's due to an [EXTERNAL SERVICE] outage"
Every engineer at some point in time

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Frequently Asked Questions

Is Altmetric down today?
Altmetric seems to be up and running. We've updated the status 4 minutes ago.
I'm having issues with Altmetric, but the status is OK. What's going on?
There are a few things you can try:
How can I be notified when Altmetric is having issues?
You can subscribe for updates on the official status page or create an account in IsDown. We will send you a notification in real-time when Altmetric has issues.
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Are we missing an integration?
Contact us, and we'll add it ASAP.

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