Is Altmetric down?

Altmetric current official status is Up and running

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Altmetric Latest Stats, Incidents, and Reports

0
Incidents in the last 7 days: 0
Incidents in the last 30 days
Reports in the last 12 hours

Resolved Explorer delay in data processing

We are currently investigating the root cause of an issue which is causing: New mentions are not visible in the Altmetric Explorer since 23:59 on 19th Oct Research outputs that have not previously been mentioned, have not appeared in the Altmetric Explorer since 23:59 on 19th Oct The Altmetric score on Publisher badges may not match the score within the Altmetric Explorer Altmetric searches may not be as performant as customers would normally experience The explorer database is usually updated on a nightly basis, this means that one update is currently missing for customers.

3 months ago Official incident report

Resolved ISP Network Outage

We are currently investigating a widespread outage affecting all of our services that seems to be due to a complete network outage of our main datacenter ISP.

3 months ago Official incident report

Resolved Altmetric outage affecting multiple services

We are currently investigating an issue that is affecting multiple services. Our Incident Team is investigating and we will report back in 30 minutes.

6 months ago Official incident report

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FAQ

Is Altmetric down?: Altmetric seems to be up and running. We're updating the status regularly.
I'm having issues with Altmetric, but the status is OK. What's going on?: There are a few things you can try:

Check the official status page for more information.

Check the Twitter account for more information.
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