Number of Incidents
0 outages
Since last incident
55 days
Stay on top of outages with IsDown with real-time notifications and overview dashboards. Monitor the official status pages of all your vendors, SaaS, and tools, including Altmetric.
Minor · about 2 months ago · lasted about 5 hours
Intermittent access issues to Altmetric Explorer
We are currently investigating reports of intermittent access issues to the Altmetric Explorer and will update when further details are available.
Minor · 4 months ago · lasted about 6 hours
Altmetric Explorer functionality issues
We are currently experiencing issues affecting search, registration and export functionality in the Altmetric Explorer. Our development team are currently investigating a root cause. Our next update will be before 1300 UTC on Thursday 18th May. Thank you for your patience and apologies for any disruption this incident causes.
Minor · 6 months ago · lasted 7 days
Explorer delay in data processing
Our major incident team has identified a backlog of processing which is not expected to clear before early next week. Incremental updates will be posted here as they become available before a full update before 1000UTC on Monday 20th March. We're very sorry for any users who are impacted. The Details Pages and Details Page API remain available throughout.
Major · 6 months ago · lasted about 3 hours
Altmetric Details Page API downtime
We are currently investigating an on-going outage of the Altmetric Details API (api.altmetric.com). We will provide further details once we have identified the cause and a resolution pathway.
Major · 7 months ago · lasted about 7 hours
We are currently investigating an on-going outage of the Altmetric Details API (api.altmetric.com). We will provide further details once we have identified the cause and a resolution pathway.
Minor · 7 months ago · lasted about 3 hours
Altmetric Explorer data delays
We are currently experiencing delays to the Altmetric Explorer data refresh. The Explorer data can be considered current up to Wed, 01 Mar 2023. We are currently working on a fix and will update when the data is up to date once again.
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