Outage in Articulate

Articulate 360: Intermittent Availability and Issues

Resolved Minor
June 13, 2023 - Started almost 2 years ago - Lasted about 4 hours
Official incident page

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Outage Details

Hi, Articulate 360 users. Some of our web tools are loading slowly, due to an outage with one of our providers, which means that some users are not able to access apps like Review 360 or use tools like Text-to-Speech in Storyline. We’re looking into the cause of this problem and we’ll let you know as soon as we have more info. We’re so sorry for the trouble!
Components affected
Articulate Storyline 360 Text to Speech Articulate Review 360 Articulate E-Learning Heroes Articulate .com Articulate Account Management Articulate Rise 360
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 06/13/2023 10:56PM

This issue is now resolved. Thank you so much for your patience!

MONITORING almost 2 years ago - at 06/13/2023 09:52PM

We believe all functionality has been returned to normal and we are monitoring performance

INVESTIGATING almost 2 years ago - at 06/13/2023 07:39PM

Hi all! We've identified additional Articulate 360 apps that are impacted by this outage, and are continuing to look into the cause of this issue with our provider. We'll share more details as soon as they're available.

INVESTIGATING almost 2 years ago - at 06/13/2023 07:29PM

Hi, Articulate 360 users. Some of our web tools are loading slowly, due to an outage with one of our providers, which means that some users are not able to access apps like Review 360 or use tools like Text-to-Speech in Storyline. We’re looking into the cause of this problem and we’ll let you know as soon as we have more info. We’re so sorry for the trouble!

Latest Articulate outages

Articulate Store Unavailable - 10 days ago
Content Library 360: Delay in loading images - 20 days ago
Rise 360: Publishing Packages Stuck Spinning - about 1 month ago
Articulate 360: Delays with logging in and accessing our platform - about 2 months ago
Articulate 360 Intermittent Availability - about 2 months ago

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