Minor · started 3 months ago
Users on Email Gateway Defense are receiving an error: The link to login is invalid. We are investigating login problems seen by users and have identified the problem. We are working on fixing the issue with a tentative timeline for the fix to be released on or before July 14th. We thank you for your understanding and support as we work through this issue and sincerely apologize for any inconvenience it may cause. If you have any questions, please reach out to email@example.com.
Minor · 25 days ago · lasted about 1 hour
We are aware of an issue that users are experiencing this morning regarding access to the message log and are currently investigating. The problem appears to be impacting US users only.
Minor · 2 months ago · lasted 8 days
Administrator users in DE region (Germany) are unable to view the contents of the Audit Log within Email Gateway Defense. We apologize for the inconvenience caused by this issue. Rest assured that the audit log data exists, but it is not currently being populated in the UI. We want to assure you that our team is actively working to address this problem. We are committed to resolving the issue as quickly as possible to restore full functionality for you. Thank you for your patience and understanding. We will keep you updated on the progress, and please feel free to reach out to our support team if you have any questions or need further assistance.
Major · 3 months ago · lasted about 1 hour
We are currently investigating this issue.
Minor · 4 months ago · lasted about 10 hours
The Email Gateway Defense (EGD) team is investigating login problems seen by users who are enabled on the new React platform. Users are seeing slow load times followed by an error reading "link to login is invalid." This is a timeout error for the UI only, mail-flow is unaffected.
Major · 4 months ago · lasted about 22 hours
The Email Gateway Defense (EGD) team is currently investigating an issue with the product UI showing a timeout error 504 to customers in the US region. Mail-flow is unaffected.
SaaS rules the world, and all teams depend on them to do their most productive work. IsDown helps you monitor all your cloud services, so you can focus on what matters.
Try it out! How much time you'll save your team, by having the outages information close to them?