Is Bazaarvoice Down?
Bazaarvoice Status is Up and Running
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Bazaarvoice Latest Stats, Incidents, and Reports
- 0
- Incidents in the last 7 days
- 1
- Incidents in the last 30 days
- Reports in the last 12 hours
- 23
- days since last incident
Resolved Minor Degradation - Portal Insights
Bazaarvoice has identified an issue that is causing a degradation of Portal Insights, resulting in the data in these dashboards to be several days stale. A root cause has been determined and a fix has been deployed. We are monitoring to confirm the fix results in the data updating on the dashboards after processing. We will provide an update at the designated time below or when new information becomes available. NEXT UPDATE: Thurs. Apr. 28, 2022 at 12pm CST [1071] If you have any questions, please contact Bazaarvoice Support via any of the methods included below: PHONE: AMERICAS: 888 984 1381 (toll free) / 866 522 9227, Option 4 (toll free) UNITED KINGDOM: 0800 368 0991 (toll free) FRANCE: 08 05 08 94 80 (toll free) GERMANY: 0800 188 8904 (toll free) REST OF EMEA: +44(0)20 8080 1100, Option 4 AUSTRALIA: 1300 089 962 (toll free) APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4 SUPPORT COMMUNITY: Go to https://support.bazaarvoice.com and click on the "...
Resolved Minor Degradation Feed Export: Missing Daily ratings feed files
Bazaarvoice has identified an issue with missing daily rating feeds files for the cluster 7 (c7) sftp. The root cause has been identified. We will provide an update at the designated time below or when new information becomes available whichever comes first. [1066] NEXT UPDATE: Monday, Feb 7, 2022 at 9 am CST If you have any questions, please contact Bazaarvoice Support via any of the methods included below: PHONE: AMERICAS: 888 984 1381 (toll free) / 866 522 9227, Option 4 (toll free) UNITED KINGDOM: 0800 368 0991 (toll free) FRANCE: 08 05 08 94 80 (toll free) GERMANY: 0800 188 8904 (toll free) REST OF EMEA: +44(0)20 8080 1100, Option 4 AUSTRALIA: 1300 089 962 (toll free) APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4 SUPPORT COMMUNITY: Go to https://support.bazaarvoice.com and click on the “Open a Case” button to submit a case with your question CHAT: Log into the Bazaarvoice Support Community and click the “Live Chat” button (available 8...
Resolved Minor export feed, DCE, and SEO file delivery delayed
As of 2022-01-11 11:20AM CT an incident has caused a delay in the delivery of export feed, DCE, and SEO files. We are still restarting the processes to generate the files. NEXT UPDATE Wednesday, Jan 12 9:00 am CST If you have any questions, please contact Bazaarvoice Support via any of the methods included below: PHONE: AMERICAS: 888 984 1381 (toll free) / 866 522 9227, Option 4 (toll free) UNITED KINGDOM: 0800 368 0991 (toll free) FRANCE: 08 05 08 94 80 (toll free) GERMANY: 0800 188 8904 (toll free) REST OF EMEA: +44(0)20 8080 1100, Option 4 AUSTRALIA: 1300 089 962 (toll free) APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4 [1061]
Resolved Minor Degradation - Conversations API
Bazaarvoice has identified an issue that caused a degradation of the Conversations API between January, 5th 2022 18:15 CST and January, 5th 2022 19:15 CST. A root cause has yet to be determined. We will provide an update at the designated time below or when new information becomes available. NEXT UPDATE: Thurs. Jan 6th, 2022 at 1:00 am CT [1060] If you have any questions, please contact Bazaarvoice Support via any of the methods included below: PHONE: AMERICAS: 888 984 1381 (toll free) / 866 522 9227, Option 4 (toll free) UNITED KINGDOM: 0800 368 0991 (toll free) FRANCE: 08 05 08 94 80 (toll free) GERMANY: 0800 188 8904 (toll free) REST OF EMEA: +44(0)20 8080 1100, Option 4 AUSTRALIA: 1300 089 962 (toll free) APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4 SUPPORT COMMUNITY: Go to https://support.bazaarvoice.com and click on the "Open a Case" button to submit a case with your question CHAT: Log into the Bazaarvoice Support Community and cli...
Resolved Minor Degradation - new content display is delayed
We have experienced a high rate of errors due to an ongoing AWS outage. This has affected all systems of our reviews platform, causing additional delays in the visibility of new reviews. We will continue to monitor the situation. NEXT UPDATE Wednesday, December 22 at 12am CST If you have any questions, please contact Bazaarvoice Support via any of the methods included below: PHONE: AMERICAS: 888 984 1381 (toll free) / 866 522 9227, Option 4 (toll free) UNITED KINGDOM: 0800 368 0991 (toll free) FRANCE: 08 05 08 94 80 (toll free) GERMANY: 0800 188 8904 (toll free) REST OF EMEA: +44(0)20 8080 1100, Option 4 AUSTRALIA: 1300 089 962 (toll free) APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4 SUPPORT COMMUNITY: Go to https://support.bazaarvoice.com and click on the “Open a Case” button to submit a case with your question CHAT: Log into the Bazaarvoice Support Community and click the “Live Chat” button (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am...
Bazaarvoice Components Status
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