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Bazaarvoice

Bazaarvoice Status

Bazaarvoice not working for you? Report it!

Ongoing Degradation - Portal Reports

Bazaarvoice has identified an infrastructure issue that is causing a degradation of Portal Reports. Bazaarvoice is taking steps to stabilize Portal Repo...

about 1 hour ago Official incident report

Stats

3 incidents in the last 7 days

7 incidents in the last 30 days

Automatic Checks

Last check: 8 minutes ago

Last known issue: about 1 hour ago

Latest Incidents

Last 30 days

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Ongoing Outage - Portal Login

Bazaarvoice has identified an issue that is causing a degradation of Portal login. A root cause has yet to be determined. We will provide an update at the designated time below or when new information becomes available whichever comes first. NEXT UPDATE: Thursday, July 29th by 10 AM CST [1030] If you have any questions, please contact Bazaarvoice Support via any of the methods included below: PHONE: AMERICAS: 888 984 1381 (toll free) / 866 522 9227, Option 4 (toll free) UNITED KINGDOM: 0800 368 0991 (toll free) FRANCE: 08 05 08 94 80 (toll free) GERMANY: 0800 188 8904 (toll free) REST OF EMEA: +44(0)20 8080 1100, Option 4 AUSTRALIA: 1300 089 962 (toll free) APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4 SUPPORT COMMUNITY: Go to https://support.bazaarvoice.com and click on the "Open a Case" button to submit a case with your question CHAT: Log into the Bazaarvoice Support Community and click the "Live Chat" button (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days)

about 2 hours ago Official incident report

Resolved Degradation - Inbound Syndication Dashboard

Bazaarvoice has identified an issue that is causing a degradation of the Inbound Syndication Dashboard report. A root cause has yet to be determined. We will provide an update at the designated time below or when new information becomes available. [DASH810] NEXT UPDATE: July 27nd, 12:00 PM CST If you have any questions, please contact Bazaarvoice Support via any of the methods included below: PHONE: AMERICAS: 888 984 1381 (toll free) / 866 522 9227, Option 4 (toll free) UNITED KINGDOM: 0800 368 0991 (toll free) FRANCE: 08 05 08 94 80 (toll free) GERMANY: 0800 188 8904 (toll free) REST OF EMEA: +44(0)20 8080 1100, Option 4 AUSTRALIA: 1300 089 962 (toll free) APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4 SUPPORT COMMUNITY: Go to https://support.bazaarvoice.com and click on the "Open a Case" button to submit a case with your question CHAT: Log into the Bazaarvoice Support Community and click the "Live Chat" button (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days)

Resolved Degradation - Email Engagement Report

Bazaarvoice has identified an issue that is causing a degradation of the email engagement report. Reports have gaps from July 15th. A root cause has yet to be determined. We will provide an update at the designated time below or when new information becomes available. [1028] NEXT UPDATE: July 22nd, 12:00 PM CST If you have any questions, please contact Bazaarvoice Support via any of the methods included below: PHONE: AMERICAS: 888 984 1381 (toll free) / 866 522 9227, Option 4 (toll free) UNITED KINGDOM: 0800 368 0991 (toll free) FRANCE: 08 05 08 94 80 (toll free) GERMANY: 0800 188 8904 (toll free) REST OF EMEA: +44(0)20 8080 1100, Option 4 AUSTRALIA: 1300 089 962 (toll free) APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4 SUPPORT COMMUNITY: Go to https://support.bazaarvoice.com and click on the "Open a Case" button to submit a case with your question CHAT: Log into the Bazaarvoice Support Community and click the "Live Chat" button (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days)

Resolved Degradation - Conversations API

Bazaarvoice has identified an issue that is causing a degradation of the Conversations API. A root cause has yet to be determined. We will provide an update at the designated time below or when new information becomes available. [1027] NEXT UPDATE: July 20, 12:00 AM CDT If you have any questions, please contact Bazaarvoice Support via any of the methods included below: PHONE: AMERICAS: 888 984 1381 (toll free) / 866 522 9227, Option 4 (toll free) UNITED KINGDOM: 0800 368 0991 (toll free) FRANCE: 08 05 08 94 80 (toll free) GERMANY: 0800 188 8904 (toll free) REST OF EMEA: +44(0)20 8080 1100, Option 4 AUSTRALIA: 1300 089 962 (toll free) APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4 SUPPORT COMMUNITY: Go to https://support.bazaarvoice.com and click on the "Open a Case" button to submit a case with your question CHAT: Log into the Bazaarvoice Support Community and click the "Live Chat" button (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days)

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