Is Bazaarvoice Down?

Bazaarvoice status is operational

Are you having problems?

Users are not reporting problems in Bazaarvoice

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Bazaarvoice problems reported by users

This chart provides user-reported problems for Bazaarvoice in the last 12 hours. It's a collection of user reports from different sources.

Latest Bazaarvoice Outages

We continuously monitor the official Bazaarvoice status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Bazaarvoice outages and possible affected you.

2 Outages in the last 7 days
7 Outages in the last 30 days
1 Days since last incident

Minor Resolved · about 11 hours ago · lasted about 4 hours

Partial outage of Portal reports

Bazaarvoice has identified an issue regarding Portal reporting. Currently, on-demand reports cannot be run and scheduled reports are delayed. We are continuing to investigate the root cause and will be providing further updates at the time listed below. Next Update: 4:00 PM CST Feb. 2nd, 2023 If you have any questions, please contact Bazaarvoice Support via any of the methods included below: SUPPORT COMMUNITY: Go to https://support.bazaarvoice.com and click on the "Open a Case" button to submit a case with your question CHAT: Log into the Bazaarvoice Support Community and click the "Live Chat" button (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days)

Minor Resolved · 4 days ago · lasted about 13 hours

Degradation - Bulk Feeds exports(DCE) are delayed

The Bulk Feeds exports are actively running now and we’re monitoring them. We expect the files to be available within the next business day, and will provide an update at the designated time below or when new information becomes available, whichever comes first. [1101] NEXT UPDATE: 12:00PM CST, Jan. 31st, 2023 If you have any questions, please contact Bazaarvoice Support via any of the methods included below: PHONE: AMERICAS: 888 984 1381 (toll free) / 866 522 9227, Option 4 (toll free) UNITED KINGDOM: 0800 368 0991 (toll free) FRANCE: 08 05 08 94 80 (toll free) GERMANY: 0800 188 8904 (toll free) REST OF EMEA: +44(0)20 8080 1100, Option 4 AUSTRALIA: 1300 089 962 (toll free) APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4 SUPPORT COMMUNITY: Go to https://support.bazaarvoice.com and click on the "Open a Case" button to submit a case with your question CHAT: Log into the Bazaarvoice Support Community and click the "Live Chat" button (available 8:30 am - 5:00 pm CDT on regul...

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Minor Resolved · 13 days ago · lasted 4 days

Degradation - Stale Data in Portal > Insights

Bazaarvoice has identified an issue that is causing a degradation of Portal > Insights. As of the time of this post, data is 3 days stale instead of showing the current day's fresh data. A root cause has yet to be determined and the issue is still being investigated. We will provide an update at the designated time below or when new information becomes available. NEXT UPDATE: Tues. Jan. 24, 2023 12pm CST [1099] If you have any questions, please contact Bazaarvoice Support via any of the methods included below: PHONE: AMERICAS: 888 984 1381 (toll free) / 866 522 9227, Option 4 (toll free) UNITED KINGDOM: 0800 368 0991 (toll free) FRANCE: 08 05 08 94 80 (toll free) GERMANY: 0800 188 8904 (toll free) REST OF EMEA: +44(0)20 8080 1100, Option 4 AUSTRALIA: 1300 089 962 (toll free) APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4 SUPPORT COMMUNITY: Go to https://support.bazaarvoice.com and click on the "Open a Case" button to submit a case with your questio...

Minor Resolved · 13 days ago · lasted 9 days

Degradation - Social Commerce PDF reporting

Bazaarvoice has identified an issue that is causing a degradation of Social Commerce PDF reporting. We are experiencing an outage with the screen-capture service causing Social Commerce PDF downloads to fail. This impacts all social commerce clients. A root cause has yet to be determined. We will provide an update at the designated time below or when new information becomes available. [1098] NEXT UPDATE: Tuesday, Jan 24th at 12:00pm CT If you have any questions, please contact Bazaarvoice Support via any of the methods included below: PHONE: AMERICAS: 888 984 1381 (toll free) / 866 522 9227, Option 4 (toll free) UNITED KINGDOM: 0800 368 0991 (toll free) FRANCE: 08 05 08 94 80 (toll free) GERMANY: 0800 188 8904 (toll free) REST OF EMEA: +44(0)20 8080 1100, Option 4 AUSTRALIA: 1300 089 962 (toll free) APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4 SUPPORT COMMUNITY: Go to https://support.bazaarvoice.com and click on the "Open a Case" button to subm...

Minor Resolved · 15 days ago · lasted 2 days

Social Commerce Pinterest Analytics Degradation

We are currently investigating the issue to see if there's anything that can be done on our side to assist with resolution. We will provide an update on the matter at 4pm CT

Minor Resolved · 16 days ago · lasted about 3 hours

Connections users unable to log in

Bazaarvoice has identified an issue affecting Connections which is preventing users from logging in. We will provide an update at the designated time below or when new information becomes available. (1096) NEXT UPDATE: Tuesday, Jan 17th at 2:00pm CT If you have any questions, please contact Bazaarvoice Support via any of the methods included below: PHONE: AMERICAS: 888 984 1381 (toll free) / 866 522 9227, Option 4 (toll free) UNITED KINGDOM: 0800 368 0991 (toll free) FRANCE: 08 05 08 94 80 (toll free) GERMANY: 0800 188 8904 (toll free) REST OF EMEA: +44(0)20 8080 1100, Option 4 AUSTRALIA: 1300 089 962 (toll free) APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4 SUPPORT COMMUNITY: Go to https://support.bazaarvoice.com and click on the "Open a Case" button to submit a case with your question CHAT: Log into the Bazaarvoice Support Community and click the "Live Chat" button (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5...

Major Resolved · 23 days ago · lasted 1 day

Outage of Support toll-free number service

Bazaarvoice has identified an outage affecting our phone call support line via the main toll-free number (866.522.9227) and the toll-free number directly to Support (888.984.1381). To submit the critical cases use Live Chat, Support Community, or email: [email protected] START Time: 00:36 CST Next Update: January 10th 1:00 PM CST If you have any questions or require an immediate assistance, please contact Bazaarvoice Support via any of the methods included below: SUPPORT COMMUNITY: Go to https://support.bazaarvoice.com and click on the "Open a Case" button to submit a case with your question CHAT: Log into the Bazaarvoice Support Community and click the "Live Chat" button (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days)

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Frequently Asked Questions

Is Bazaarvoice down right now? What is Bazaarvoice current status?
Bazaarvoice seems to be up and running. We've updated the status 6 minutes ago.
Was Bazaarvoice down today?
Bazaarvoice is up and running now. In the last 24 hours there was 1 outages.
I'm having issues with Bazaarvoice, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
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