Resolved The TryIt US Sampling Portal is down
Our TryIt US Sampling Portal is currently down. Our technical team is currently working to restore full functionality to the TryIt Sampling Portal. We will update the status once service has been restored to the Sampling Portal.
Resolved Facebook and Instagram Service Outage
Facebook and Instagram are experiencing a service outage (website, mobile apps, and API are affected). This prevents successful ingestion of new content/metrics and scheduling to these platforms. We are monitoring the status of Facebook services closely and will update as the issue is addressed. Please note that this does not affect Curalate Galleries. We will update again once Facebook and Instagram are able to restore service.
Resolved Degradation - Curalate Like2Buy and Galleries
Bazaarvoice has identified an issue that is causing a degradation of the Curalate Like2Buy and Galleries services, and the Curalate web application. A root cause has yet to be determined. We will provide an update at the designated time below or when new information becomes available. NEXT UPDATE: Tuesday, 28th September by 11:00 PM CST  If you have any questions, please contact Bazaarvoice Support via any of the methods included below: PHONE: AMERICAS: 888 984 1381 (toll free) / 866 522 9227, Option 4 (toll free) UNITED KINGDOM: 0800 368 0991 (toll free) FRANCE: 08 05 08 94 80 (toll free) GERMANY: 0800 188 8904 (toll free) REST OF EMEA: +44(0)20 8080 1100, Option 4 AUSTRALIA: 1300 089 962 (toll free) APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4 SUPPORT COMMUNITY: Go to https://support.bazaarvoice.com and click on the "Open a Case" button to submit a case with your question CHAT: Log into the Bazaarvoice Support Community and click the "Live Chat" button (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days)
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