Check the stats and details of the latest Bridge outages and issues
Major Resolved · 19 days ago · lasted 24 minutes
We are currently investigating an issue that is preventing users from accessing the Analytics feature within Bridge. We are working toward restoring service as quickly as possible and will provide another update as soon as we can. We apologize for the trouble!
Minor Resolved · about 1 month ago · lasted about 1 hour
Our Engineering and Ops teams are currently investigating an issue that is preventing users from accessing/using Bridge. Impacted accounts are based in EMEA with their account configured on our Dublin Servers. We are working toward restoring service as quickly as possible and will provide another update as soon as we can. We apologize for the trouble!
Minor Resolved · started 4 months ago
Amazon Web Services is currently experiencing what appears to be a large-scale networking issue that has impacted Bridge along with many other companies. We are working with Amazon to diagnose the problem and waiting for updates on their mitigation timeline. We will keep you posted as soon as we have more information.
Minor Resolved · started 10 months ago
Our asynchronous job queue is backed up a bit this afternoon. This means that things you might try to do that run as background jobs (like enrolling users or groups in courses, running CSV imports, sending email messages to users through Bridge) will not happen as quickly as usual and may result in some intermittent errors when using or accessing Bridge. Our engineering team is digging into the issue right now. We'll keep you posted as we work. We apologize for the trouble!
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Minor Resolved · started 10 months ago
Asynchronous Jobs Running Slowly
Our asynchronous job queue is backed up a bit this afternoon. This means that things you might try to do that run as background jobs (like enrolling users or groups in courses, running CSV imports, sending email messages to users through Bridge) will not happen as quickly as usual. Our engineering team is digging into the issue right now. We'll keep you posted as we work. We apologize for the trouble!
Minor Resolved · started 11 months ago
Bridge Analytics is unavailable
We are currently investigating an issue where Bridge Analytics is displaying a 403 error.
Minor Resolved · started about 1 year ago
Bridge Perform and Bridge Journeys are currently unavailable
One of our third-party service partners is currently experiencing an outage impacting Bridge accounts with the Performance and Journeys features enabled. This issue is preventing users from loading or interacting with Perform and Journeys tools. Our Dev team will continue working with our Partners until this incident is resolved; we’ll have another update for you as soon as we can.
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