Is Calix Down? Check current status

Check if Calix is down, official outages, user-reported issues, and outages map.

Current Calix status

Calix is working normally

Updated from Calix official status page

Calix not working for you?

Calix service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
Calix Outage Map

View Calix Reports Map

Track Calix on your status page

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Calix recent outages and downtime history

IsDown has tracked 109 incidents since started monitoring Calix status in February 2022. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Calix outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Sep 24, 2025
11:22 AM EDT
Major
Cloud Incident CI-24-35: Product Outage: Calix Cloud >> Cloud Access
We are currently investigating reports of issues with Calix Cloud. Additional details and regular...
about 1 hour
Sep 11, 2025
11:45 AM EDT
Major
Product Disruption: Calix Service Cloud >> Subscriber Turn up and Troubleshooting (TR-069)
We are currently investigating reports of issues with Subscriber Turn up and Troubleshooting (TR-...
about 8 hours
Jul 29, 2025
10:51 PM EDT
Major
Product Disruption: Calix Service Cloud >> Telemetry Connection
We are currently investigating reports of issues with Telemetry features in Calic Service Cloud, ...
1 day
Jul 16, 2025
03:08 PM EDT
Major
Product Disruption: Calix Service Cloud >> Subscriber Landing Page
We are currently investigating reports of issues with Subscriber Landing Page in Calix Service Cl...
about 3 hours
Jun 30, 2025
12:05 PM EDT
Major
Platform Outage: US Calix Cloud
We are currently investigating reports of issues with Calix Service, Deployment and Operations Cl...
about 1 hour
Jan 31, 2025
08:20 AM EST
Major
Product Outage: Calix Operations Cloud
We are currently investigating reports of issues with Calix Operations Cloud. Additional details ...
about 2 hours
Dec 10, 2024
10:16 AM EST
Major
Product Disruption: Calix Service Cloud >> Systems showing Degraded (due to Tr069 connection down...
We are currently investigating reports of issues with Systems showing Degraded due to Tr069 conne...
about 10 hours
Nov 05, 2024
09:09 AM EST
Major
Product Disruption: Calix Service Cloud >> Telemetry Connection
We are currently investigating reports of issues with Telemetry Connection in Calix Service Cloud...
about 2 hours
Sep 27, 2024
01:02 PM EDT
Major
Product Disruption: Calix Operations Cloud >> Alarming and Email Notifications
We are currently investigating reports of issues with Alarming and Email Notifications in Calix O...
about 9 hours
Sep 04, 2024
10:24 AM EDT
Major
Product Disruption: Calix Engagement Cloud >> Segments and Campaigns
We are currently investigating reports of issues with Segments and Campaigns in Calix Engagement ...
about 2 hours
Sign up to check more outage history

Looking to track Calix outages?

  • Monitor external dependencies in one status page
  • Track status changes in real-time
  • Keep your team or customers informed
  • Create private or public status pages

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User comments about Calix status

See what users are saying about Calix issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

  • Brandon - Paying for 80mbps download speed and I am barely getting .12 mbps at the moment.

  • Ashley - App is not recognizing my system.

    CommandIQ

  • Jeff - I’ve tried opening up the page several times, over the last two days. All I get is a blank page..

    CommandIQ

  • Elton - My WiFi just randomly shut off and I tried to restart it, just shows a red light..

  • Abbie - At first it didn't shut the Internet off for my TV and Kids phone. Now I can't log in to command iq so I can't unlock them. .

    CommandIQ

  • Jj - Would not let me into the app, i uninstalled it and now it is saying I do not have an account. (Email not found).

    CommandIQ

  • Ewan - The app is currently in a non functional state with a broken login system and unfunctional ability to click on the proper router without it saying error, same occurs upon readding the router and app Completely broken .

    CommandIQ

  • Jediah - Calix cloud is giver errors not allowing us to look at customers router.

  • Jose - The internet for my router has been down for the last 4 days after a storm we had down here. We assumed it was a problem on your end, but it's been several days and I assumed it'd be fixed by now. There's been no updates given to us on the progress of the issue being fixed..

  • Hayleigh - WiFi has been out for 3 days.

  • Owen - Wifi not working and router has a red light .

  • Ethan - App is unable to connect at this time. .

    CommandIQ

  • Angie - My app will not work. Says to try again later. I’ve tried several times. .

    CommandIQ

  • Cristin - Disconnected ( just the app) WiFi is working .

    CommandIQ

  • James - WiFi box won’t connect to internet showing a sold red light all halls numbers are out of service we need help.

  • Tan - My internet is out, the service bar on the box is not lit up.

  • Wyatt - My WiFi bock is showing a red light .

  • Jane - App closes before I can use it. .

    CommandIQ

  • Chris - CommandIQ app will not open up all the way. So my devices that I have on service block cannot connect because the service blocking can only be done on the app. For some reason logging into the router it’s unavailable. .

    CommandIQ

  • Kathleen - Says my router is disconnected but it’s not. My internet is working fine but the app says no internet .

    CommandIQ

  • Zaine - Has no internet despite being connected via Ethernet cable.

  • B - Won't connect to internet.

  • Annie - App keeps shutting down on start up.

    CommandIQ

  • Dom - Can’t connect to internet and when I do it’s super slow.

  • Hadyn - Router will not connect, When it does it connects for a few mins and stops working for hours .

  • Aaron - Calix U6 connecting to Calix Service Cloud.

  • Anna - Red light on router, no internet via hardwire or wireless..

  • Sam - My internet is out on Red Bird Ln, Gates NC.

  • Manuel - Page not loading giving me Errors for Invalid Request, issue was resolved this morning then went out again. .

    Calix Support Cloud (calixcloud.calix.com)

  • Matthew - Our internet keeps continuously going out..

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Calix provides a suite of cloud-based solutions for broadband service providers, including network management, customer support, marketing analytics, and operational optimization tools.

Monitoring Calix since February 2022

Tracking 25 Calix services and regions

Need help? Try here:
Reach out in social media at X account.
Support at website.
Check their status page.

6 incidents in 2025

How to monitor the status of Calix and all your dependencies?

IsDown is a status page aggregator that monitors if Calix and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Calix, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors Calix?

IsDown monitors Calix health in almost real-time

Every few minutes we go to the status page of Calix (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Calix's 25 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in Calix, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Calix and other services.

One status page to monitor all your external dependencies

What you get when monitoring Calix with IsDown

Track Calix incidents and downtimes by severity

IsDown checks Calix official status page for major/minor outages or downtimes. A major outage is when Calix experiences a critical issue that severely affects one or more services/regions. A minor incident is when Calix experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Calix outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with Calix

Calix and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of Calix outages and downtimes

IsDown collects all information from the outages published in Calix status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming Calix maintenance events

Calix publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the Calix outages that impact your business

IsDown monitors Calix and all their 25 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Calix but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor Calix and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

Start Monitoring for Free
Monitor Calix and all your external dependencies in real-time

Get notified imediatelly when there's an issue with Calix or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Calix and other services.

Start Monitoring for Free
Get notified imediatelly when there's an issue with Calix or other services

Send outage information from Calix and other services to your tools

IsDown integrates with 20+ tools. Connect the status of Calix and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

Start Monitoring for Free
Send outage information from Calix and other services to your tools

Share Calix status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Calix down?'

Start Monitoring for Free
Share Calix status in your status page

Calix Downdetector vs IsDown

While Downdetector relies on user-submitted reports to detect Calix outages, IsDown monitors Calix's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official Calix status page monitoring with real-time incident details.
Monitor 4,522+ services including Calix in a single dashboard.
Instant Calix outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of Calix official status and user-reported issues.
Maintenance feed for Calix
Granular alerts filtering by Calix components and regions.
Start Monitoring Calix with IsDown

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Frequently Asked Questions

Is Calix down today?

Calix isn't down. You can check Calix status and incident details on the top of the page. IsDown continuously monitors Calix official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Calix status?

Calix is currently operational. You can check Calix status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Calix outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Calix down today or just slow?

Currently there's no report of Calix being slow. Check on the top of the page if there are any reported problems by other users.

How are Calix outages detected?

IsDown monitors the Calix official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Calix having an outage right now?

Calix last outage was on September 24, 2025 with the title "Cloud Incident CI-24-35: Product Outage: Calix Cloud >> Cloud Access"

How to check if Calix is down?

Why use IsDown to monitor Calix instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Calix and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Calix?

IsDown and DownDetector help users determine if Calix is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Calix's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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