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Resolved Minor Traffic Data Not Showing in Calix Cloud Applications
We are currently investigating reports that real-time traffic reports are showing no data. This can be seen in Support Cloud (CSC) from under the "Services" pane of a subscriber, and then "Traffic Reports". This can be seen in Operations Cloud (CCO) from under the "Traffic" heading in the top navigation bar. Additional details regarding this matter can be found on the Calix Community here: https://community.calix.com/s/feed/0D54u00008UtXclCAF
We have observed intermittent issues with loading subscriber and device information under subscriber records in Calix Support Cloud. Additional discussion regarding the matter and status updates can be found on the Calix Community : https://community.calix.com/s/feed/0D54u00008S26esCAB
We have received reports of some Wi-Fi data elements not loading when viewing client devices connected to Onboarded GigaSpire systems. We are currently investigating this issue. For additional discussion, please see the following post on the Calix Community: https://community.calix.com/s/question/0D54u00008CjAKmCAN/issues-loading-client-connection-type-ssid-name-operating-mode-and-signal-strength-for-onboarded-gigaspires
Resolved Minor Issues with managing client devices in CommandIQ
We have observed issues with managing client device internet access via CommandIQ. In addition, attempts to reclassify device types, or update their name may fail. Additional discussion regarding the matter, including the currently identified workarounds, can be found on the Calix Community here: https://community.calix.com/s/question/0D54u000087piDVCAY/issues-with-managing-client-devices-in-commandiq
We are currently investigating this issue.
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