Check if CEX.IO is down, official outages, user-reported issues, and outages map.
CEX.IO is having a minor outage
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 402 incidents since started monitoring CEX.IO status in February 2022. We collect data from 4670+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official CEX.IO outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Dec 23, 2025
03:30 AM EST
|
Minor
We are currently investigating this issue.
|
1 day |
|
Dec 17, 2025
08:04 AM EST
|
Minor
We are currently investigating this issue.
|
about 22 hours |
|
Dec 17, 2025
05:32 AM EST
|
Minor
We are currently investigating this issue.
|
Ongoing |
|
Dec 07, 2025
11:15 AM EST
|
Minor
We are experiencing issues with EURC payments via CEX.IO Card. Please exchange these assets for o...
|
34 minutes |
|
Dec 04, 2025
04:40 AM EST
|
Minor
We are currently investigating this issue.
|
4 days |
|
Dec 01, 2025
04:03 PM EST
|
Minor
There are issues with one of the providers. Some transactions can get stuck in a pending status. ...
|
about 12 hours |
|
Nov 30, 2025
10:43 AM EST
|
Minor
We are currently investigating this issue.
|
about 2 hours |
|
Nov 30, 2025
06:29 AM EST
|
Minor
We are currently investigating this issue.
|
about 22 hours |
|
Nov 21, 2025
04:17 AM EST
|
Minor
We are currently investigating this issue.
|
17 days |
See what users are saying about CEX.IO issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
Liz - Swap in cold wallet taking over an hour and still pending .
Kenneth - I can’t withdraw my usdt .
Arnaud - I cannot enter in my wallet .
Sundaresan - Unable to login and mobile app not working and also forgot password link is not working.
Gigs - Cannot login, auth service returns 503 error.
Janet - Am not able to login to my mobile app or CEX.IO website. I am getting an error message on the app, however the website is saying the system is down .
Sach - Am having a Error while trying to login .
John - When i press sign in its says 503 error .
Nikola - Error 503, app not available.
Cherish - My CEX is experiencing and error I cannot log back in .
Nebojša - App not working, website not working. Can’t login .
Chikako - My app does not open through Google and does not allow me to open anyway..
Kimran - It give an error bad gateway .
Lorraine - Have a pending withdrawal transaction for over an hour .
Jassim - Cant login and it gives me service unavailable .
Antonia - It is not allowing me to log into the app..
Milan - I cant log in on app and on the website aswell.
Dakota - Heavily delayed smart contract confirmation times. Payment out is confirmed as sent on my end, recipient node has yet to receive notification from Smart Contract. This is for a crypto loan, so it's very frustrating. .
Shahid - My app is not loading contact support.
Tafara - I can't login my account for months now. Each time l try, l get an error report .
Antonio - Login page not letting me in Correct login procedure shown Error classic 404.
Patrice - I'm not able to log into the app today..
Marin - App is not working, can't verify my account .
Raven - havent received my tether.
Qays - cannot sign in, temporarily unavailable.
Ali - Cex.io is openening from last 30 min why? .
haroon - cex.io not opend in my mobile.
Giulia - Website is costantely not working since more than a week. It always shows error. .
mahdi - i deleted bot history and now the app do not open. /start command do not work how to enter the app?.
Usman - Issued regarding my Email and user name.
| Component | Status | Details |
|---|---|---|
| Crypto Deposits status | MAINTENANCE | View details |
| Crypto Withdrawals status | MAINTENANCE | View details |
| Fiat status | MINOR | View details |
| 2-Factor Authentication status | OK | View details |
| API status | OK | View details |
| CEX.IO BROKER status | OK | View details |
| Mobile Application status | OK | View details |
| Uptime status | OK | View details |
CEX.IO is a cryptocurrency exchange platform that offers trading, buying, and selling of digital currencies, along with SMS alerts, customer support, and an affiliate program.
Monitoring CEX.IO since February 2022
Tracking 155 CEX.IO services and regions
78 incidents in 2025
CEX.IO is down. You can check CEX.IO status and incident details on the top of the page. IsDown continuously monitors CEX.IO official status page every few minutes. In the last 24 hours, there were 0 outages reported.
CEX.IO seems to be having problems. You can check CEX.IO status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Yes, there is an ongoing outage. You can check the details on the top of the page.
Yes, CEX.IO might be slow has there's an ongoing outage. You can check the details on the top of the page.
IsDown monitors the CEX.IO official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
CEX.IO last outage was on December 26, 2025 with the title "METIS withdrawals maintenance"
IsDown and DownDetector help users determine if CEX.IO is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about CEX.IO's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.