Is Ooma Down? Check the current Ooma status

Ooma is operational

Updated a few minutes ago

Ooma not working for you?

Monitoring Ooma since December 2022. Learn more

Monitoring 14 Ooma services and regions

0 incidents in 2025

Current Ooma official ongoing incidents

No incidents reported in Ooma's status page

IsDown pulls data from Ooma's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.

Ooma issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about Ooma problems

  • H

    Holly

    7 days ago

    cannot make phone calls - fast busy

  • B

    Byron

    8 days ago

    Can not access ooma office on browser, can not load ooma office app

  • J

    Jordan

    8 days ago

    Unable to access dashboard or app

  • P

    Paula

    8 days ago

    on the app it said cant connect to server I uninstalled and reinstalled and now it says something went wrong - connection error

  • B

    brittany

    8 days ago

    App not ringing, I can not place call out. I cannot log ing

  • R

    Randi

    8 days ago

    Not letting me log in. I get "Something went wring" message after clicking log in.

  • C

    chuck

    17 days ago

    can place or receive call this morning

  • S

    Scott

    about 1 month ago

    I can not make calls out. No dial tone.

  • P

    patrick

    about 2 months ago

    can't call out and can't log in to account

  • D

    Donald

    3 months ago

    Several people have told me they can't reach me on my Ooma phone.

  • D

    Dennis

    4 months ago

    My service is out for the last half hour.

  • R

    Robert

    4 months ago

    Web site has been "down for routine maintenance" for a few hours, expected to be back up at 6PM. I, of course didn't check and plugged in the Telo upgrade I got and now nothing works.

  • D

    Debbie

    6 months ago

    Text messages are not getting delivered to the recipient

  • S

    Sam

    8 months ago

    Phones in our office are down, no incoming or outgoing calls, no call forwarding working.

  • U

    User

    9 months ago

    Unable to make inbound or outbound calls

  • H

    Holly

    9 months ago

    Not receiving or allowing outgoing calls

  • M

    Mario

    9 months ago

    Omma smart security on Iphone. Getting the following error, "Sever error not found". I reboot all my network and the ooma telo and still gettin this error. It started yesterday on my Ipad and today on my IPhone

  • G

    Gary

    9 months ago

    Click Ooma security it says server down

  • J

    Jordy

    10 months ago

    Can not activate my new unit. Can get to site but it will not let me enter activation code

Ooma outage history

IsDown has tracked 47 incidents since started monitoring Ooma status in December 2022.

  • Nov 18 2022
    Service Impacting Incident

    over 2 years ago · ongoing

    We have identified a service impacting issue, and some calling features may be affected. Our engineers are actively working on resolving this, and an update will be posted shortly to provide additional information. More details

  • Jun 14 2022
    SJC brief outage

    over 2 years ago · ongoing

    Our San Jose POP experienced a brief outage from 12:55pm - 1:05pm PST due to SIP flooding. More details

  • Nov 09 2021
    Carrier outage - Inbound calls failing

    over 3 years ago · ongoing

    We are currently investigating this issue. More details

  • Dec 2022 ...
    IsDown started monitoring Ooma status

    We've tracked and collected 47 incidents since started monitoring Ooma status

Ooma outages in the last 30 days

Number of Incidents

0 issues

Last incident

845 days ago

Having problems with Ooma? What can you do?

  1. First, stay calm.

    • We know it's stressful when Ooma is down, but running around is not going to fix it.
    • Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.

  2. Make a quick evaluation of the impact

    • Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
    • Did Ooma already acknowledge the issue? And published a status update? (You can find it in the top of the page or in Ooma status page)
    • If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.

  3. Communicate with your team and users quickly

    • If Ooma is having problems and impacting your business, it's important to keep your team and users informed.
    • Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
    • If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.

  4. Understand the root cause

    • After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
    • Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.

  5. Is there any mitigation for the issue?

    • Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
    • Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.

  6. Service has recovered?

    • Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.

  7. Post-incident analysis

    • Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
    • Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.

  8. Prepare for the next incident, because it will happen again

    • Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
    • Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by monitoring them for you and alerting you if they are having issues, and create status pages to communicate with your team and users.

Reports by users in other services in the last 12 hours

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WellSky user reports
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Astound user reports
Articulate https://www.articulate.com/
Articulate user reports
Microsoft 365
Microsoft 365 user reports
Unleash https://www.getunleash.io/
Unleash user reports
Airbase https://airbase.com
Airbase user reports
Scribe https://scribehow.com
Scribe user reports
Blooket https://www.blooket.com/
Blooket user reports
Later https://later.com
Later user reports

Frequently Asked Questions

Is Ooma down today?

Ooma isn't down. You can check Ooma status and incident details on the top of the page. IsDown continuously monitors Ooma official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Ooma status?

Ooma is currently operational. You can check Ooma status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Ooma outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Ooma slow today?

Currently there's no report of Ooma being slow. Check on the top of the page if there are any reported problems by other users.

How are Ooma outages detected?

IsDown monitors the Ooma official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last Ooma outage?

Ooma last outage was on September 24, 2018 with the title "VAN - Inbound Calls"

Ooma not working for you? How do I know if Ooma is down?
  • Check on the top of the page if there are any reported problems by other users.
  • Find their support at their official website.
  • Find their support contact at their official status page.
How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.