Outage in CleverTap
Some of our IN instance(s) are showing degraded performance. Few customers might face delayed ingestion/campaigns.
Resolved MinorIncident Report
We are experiencing degraded performance on some of our IN (instances).
Data ingestion will be delayed and some of the campaigns will be running slow/delayed.
We are currently working on this and expecting it to come back to normal in 1 hour from now.
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Latest Updates ( sorted recent to last )
MONITORING
about 5 years ago - at 07/22/2021 12:57PM
The degraded performance issue is resolved. And ingestion of data is getting cleared for the affected instances. We are monitoring this and will update when all delay is cleared.
IDENTIFIED
about 5 years ago - at 07/22/2021 11:55AM
We are taking further steps and cleaning the system. The expected degraded performance is 40 minutes.
MONITORING
about 5 years ago - at 07/22/2021 11:51AM
The degraded performance issue is resolved. And ingestion of data is getting cleared for the affected instances. We are monitoring this and will update when all delay is cleared.
IDENTIFIED
about 5 years ago - at 07/22/2021 11:23AM
We are experiencing degraded performance on some of our IN (instances).
Data ingestion will be delayed and some of the campaigns will be running slow/delayed.
We are currently working on this and expecting it to come back to normal in 1 hour from now.
Latest CleverTap outages
Global Data Ingestion Outage - 2 months ago
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Partial Outage on EU region - 11 months ago
Outage on EU region - over 1 year ago
Partial Outage on SG region - over 1 year ago
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