Outage in Customer.io
Message Previews experiencing intermittent issues
Resolved Minor
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Outage Details
When previewing a message (email, SMS, etc) in the editor, we're seeing intermittent issues with the rendering of those previews. This does not affect message sending; only previews in the editor.
Components affected
Customer.io Management InterfaceLatest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 09/11/2023 07:34PM
This incident has been resolved.
MONITORING
over 1 year ago - at 09/11/2023 02:09PM
Message previews are now rendering as expected. We are continuing to monitor this situation.
INVESTIGATING
over 1 year ago - at 09/11/2023 01:51PM
We are continuing to investigate the issue.
INVESTIGATING
over 1 year ago - at 09/11/2023 01:21PM
When previewing a message (email, SMS, etc) in the editor, we're seeing intermittent issues with the rendering of those previews. This does not affect message sending; only previews in the editor.
Latest Customer.io outages
Delays in sending and UI experience - 5 days ago
Issues with Design Studio - EU Region - 11 days ago
API Requests Failing - about 1 month ago
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