Outage in Documo

Custom domain access limited

Resolved Minor
April 15, 2023 - Started about 1 year ago - Lasted about 1 hour
Official incident page

Need to monitor Documo outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Documo, and never miss an outage again.
Start Free Trial

Outage Details

We are currently investigating an issue affecting API, portal access, and ingress for accounts utilizing custom domains. This issue is of the highest priority and our teams are working diligently to identify and resolve the issue as quickly as possible. Updates to follow.
Components affected
Documo API Documo Web Portal
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 04/15/2023 05:09PM

The issue affecting API, portal access, and ingress for accounts utilizing custom domains has been resolved. All of the domains affected have been returned to full functionality. We appreciate your patience as the team worked to resolve this issue and apologize for any inconvenience this may have caused. If you have any further questions or needs please contact our support team at support@documo.com.

IDENTIFIED about 1 year ago - at 04/15/2023 04:40PM

The issue affecting API, portal access, and ingress for accounts utilizing custom domains has been identified and updates are currently being pushed to resolve. Approximately 20% of the domains affected have already been resolved and the team is continuing to work on the remaining. More updates will follow as we have them.

INVESTIGATING about 1 year ago - at 04/15/2023 04:19PM

We are currently investigating an issue affecting API, portal access, and ingress for accounts utilizing custom domains. This issue is of the highest priority and our teams are working diligently to identify and resolve the issue as quickly as possible. Updates to follow.

Latest Documo outages

Outbound delays - 7 days ago
FaxBridges Offline - 20 days ago
Inbound faxing - 4 months ago
Outbound Faxing Delays - 5 months ago
Outbound Faxing Delays - 5 months ago

Streamline vendor monitoring with our Status Page Aggregator

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3155 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime