Number of Incidents
0 outages
Since last incident
122 days
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Minor · 4 months ago · lasted about 1 hour
Subset of users are getting an error when trying to complete tasks in the web portal.
Subset of users are getting an error "Cannot create property 'allow_display_name' on number '0'" when trying to complete tasks in the web portal. Our team is aware of the error and is actively looking into this. Updates to follow.
Minor · 4 months ago · lasted 3 days
We have identified an issue causing a subset of users to experience lag within the portal. Our engineers are working on a resolution and we will update as soon as we have more information.
Minor · 5 months ago · lasted about 2 hours
We are currently investigating an issue where a subset of customers are having issues taking certain actions within the portal. Inbound and outbound faxing appear to be unaffected. Updates to follow.
Minor · 5 months ago · lasted about 1 hour
We are currently investigating an issue affecting API, portal access, and ingress for accounts utilizing custom domains. This issue is of the highest priority and our teams are working diligently to identify and resolve the issue as quickly as possible. Updates to follow.
Minor · 6 months ago · lasted 2 days
We are currently investigating an issue where a subset of customers are receiving a 'Response code 503 (Service Unavailable)' error when trying to take certain actions within the portal. Updates to follow.
Minor · 6 months ago · lasted about 2 hours
We have identified an issue causing our portal to be unavailable to a subset of customers. The team is working to resolve. Updates to follow.
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