This chart provides user-reported problems for DonorPerfect Online Forms in the last 12 hours. It's a collection of user reports from different sources.
We continuously monitor the official DonorPerfect Online Forms status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last DonorPerfect Online Forms outages.
Minor Resolved · 3 months ago · lasted about 2 hours
DonorPerfect Report, Dashboard and Online Form Errors
We are currently investigating an issue where some users are receiving errors when attempting to generate reports and load their dashboards. We are also seeing that donors are experiencing errors when loading Online Forms Classic and users are experiencing errors when trying to download entries. Our team is working quickly to resolve these issues and will post updates here. We apologize for any inconvenience.
Minor Resolved · 3 months ago · lasted about 20 hours
Intermittent issues processing payments on New and Classic online forms
We are seeing intermittent processing issues when donors attempt to submit a donation on both new and classic online forms. We are working with our processing vendor to rectify the issue as soon as possible. We will keep you updated here. Thank you for your patience.
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Minor Resolved · 4 months ago · lasted about 21 hours
Intermittent Errors when Submitting Payment on Classic Forms
We have had reports of some donors experiencing an error "Failed to Complete Step 3 due to internal error" when submitting payment using the Classic Online Forms (Weblink). We are working hard to resolve this and apologize for any inconvenience.
Minor Resolved · 5 months ago · lasted about 3 hours
DonorPerfect Slowness and Intermittent Errors
We're investigating reports of intermittent slowness, errors navigating within DonorPerfect, and completing tasks. We apologize for this inconvenience, and we're working hard to resolve this issue.
Minor Resolved · 6 months ago · lasted 21 minutes
Intermittent Slowness Logging into DonorPerfect
We're investigating reports of intermittent slowness when attempting to log into DonorPerfect. We apologize for this inconvenience, and we're working hard to resolve this issue.
Minor Resolved · 6 months ago · lasted about 3 hours
Email Service Delays
Our email service for DonorPerfect and Online Forms is experiencing some delays. We apologize for the inconvenience. We'll update you here when the email flow has been stabilized.
Minor Resolved · 7 months ago · lasted about 1 hour
DonorPerfect Slowness and Intermittent Errors
We're investigating reports of intermittent slowness, errors navigating within DonorPerfect, and completing tasks. We apologize for this inconvenience, and we're working hard to resolve this issue.
Nonprofits use DonorPerfect Fundraising Software for their Donor Management, Grant & Gift Tracking, Moves Management, Mass Mailing needs and more
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