Is DonorPerfect Online Forms Down?

DonorPerfect Online Forms status is operational

IsDown is monitoring DonorPerfect's official status page in real time.

Stats for DonorPerfect Online Forms official incidents in the last 30 days

Number of Incidents

0 outages

Since last incident

133 days

Users reports for DonorPerfect Online Forms in the last 12 hours

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Monitor and keep track of DonorPerfect Online Forms's current and past outages

Minor · 4 months ago · lasted 1 day

Intermittent issues with Downloading Transactions from Classic Online Forms

We are currently investigating an issue with Classic Online Form transactions erroring upon download. Your donations are processing without issue but we recommend that you do not attempt to download your pending transactions until this issue is resolved. Thank you for being so patient. We will keep you updated here!

Minor · 5 months ago · lasted about 3 hours

Intermittent Insta-Charge Issue

We're currently investigating an issue that is causing an error when processing an Insta-Charge payment or adding/editing a payment method. We apologize for any inconvenience this might be causing you, and we are working hard to resolve the problem as quickly as possible. Thank you for your patience.

Minor · 6 months ago · lasted about 3 hours

Insta-Charge Processing Unavailable

We're currently investigating an issue that is causing an error when processing an Insta-Charge payment or adding/editing a payment method. We apologize for any inconvenience this might be causing you, and we are working hard to resolve the problem as quickly as possible. Thank you for your patience.

Minor · 9 months ago · lasted about 2 hours

DonorPerfect Report, Dashboard and Online Form Errors

We are currently investigating an issue where some users are receiving errors when attempting to generate reports and load their dashboards. We are also seeing that donors are experiencing errors when loading Online Forms Classic and users are experiencing errors when trying to download entries. Our team is working quickly to resolve these issues and will post updates here. We apologize for any inconvenience.

Minor · 9 months ago · lasted about 20 hours

Intermittent issues processing payments on New and Classic online forms

We are seeing intermittent processing issues when donors attempt to submit a donation on both new and classic online forms. We are working with our processing vendor to rectify the issue as soon as possible. We will keep you updated here. Thank you for your patience.

Minor · 11 months ago · lasted about 21 hours

Intermittent Errors when Submitting Payment on Classic Forms

We have had reports of some donors experiencing an error "Failed to Complete Step 3 due to internal error" when submitting payment using the Classic Online Forms (Weblink). We are working hard to resolve this and apologize for any inconvenience.

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Frequently Asked Questions

Is DonorPerfect Online Forms down right now? What is DonorPerfect current status?
DonorPerfect seems to be having an outage. Check more details on the top of the page.
Was DonorPerfect Online Forms down today?
DonorPerfect seems to be having problems. You can check the incident details on the top of the page. In the last 24 hours there was 0 outages.
I'm having issues with DonorPerfect, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
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