Is EverTrue Down?
EverTrue status is operational
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Users are not reporting problems in EverTrueThe best way for teams to monitor EverTrue and all third-party cloud services
EverTrue problems reported by users
This chart provides user-reported problems for EverTrue in the last 12 hours. It's a collection of user reports from different sources.
Latest EverTrue Outages
We continuously monitor the official EverTrue status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last EverTrue outages and possible affected you.
Minor Resolved · 8 days ago · lasted 2 days
Degraded Performance - Failed Scheduled Exports
We are currently working to resolve an issue that prevented EverTrue scheduled exports from being generated/delivered over this last weekend. We have identified the issue and are working to restore service now. Please reach out to [email protected] if you have any questions.
Minor Resolved · 11 days ago · lasted about 5 hours
We have identified an issue that is causing errors or failures of assignments import files (volunteer assignments files, relationship management files). We are working towards releasing a fix, and we will make all attempts to re-run any failed assignment imports caused by this issue. If you have any questions, please reach out to [email protected]
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Minor Resolved · started 2 months ago
EverTrue Importer - Delay in Imported Data Appearing in Platform
We are currently investigating an issue that is causing a delay in imported data appearing in the EverTrue platform (app.evertrue.com). We are working to resolve the issue, and will continue to update our status page with updates. If you have run imports and are not seeing those changes reflected, please refrain from rerunning your import file. If you have any questions, please reach out to [email protected]
Minor Resolved · started 5 months ago
EverTrue Exports - Degraded Performance
We have identified an issue that is preventing exports in EverTrue from being generated as expected. During this time, both scheduled and manually processed exports will appear in pending status. We are working to resolve the issue, and once resolved exports should complete as expected. We apologize for any inconvenience this may cause, if you have any questions please reach out to [email protected]
Minor Resolved · started 6 months ago
EverTrue Importer - Importer Processing Issues, EverTrue platform
We have identified an issue which is preventing processing of EverTrue import files. During this time, files may appear "stuck" in processing (no progress) and files uploaded will remain in continue import status. We apologize for any inconvenience this may cause and are working to resolve the issue as quickly as possible. If you have any questions, please reach out to [email protected]
Minor Resolved · started 6 months ago
EverTrue Advancement Platform (app.evertrue.com) - Authentication Issues
We are currently investigating an issue that is causing authentication (log in) issues for some users. Some users may receive an error ("Email address is not recognized" or "User not authorized for this application") when attempting to log in. If you or any of your users are experiencing this issue, please reach out to [email protected] for assistance. This issue is specific to EverTrue advancement platform (app.evertrue.com) only, and login to the ThankView platform is not affected.
Minor Resolved · started 8 months ago
EverTrue Import - Gift Transactions File Failures
We have identified an issue which is causing EverTrue Gift Transactions files to fail during the import process. Only gift transactions files are currently affected, with no impact to other file types. If you have any questions please reach out to [email protected]
EverTrue Components Status
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Frequently Asked Questions
- Is EverTrue down right now? What is EverTrue current status?
- EverTrue seems to be up and running. We've updated the status 1 minute ago.
- Was EverTrue down today?
- EverTrue is up and running now. In the last 24 hours there was 0 outages.
- I'm having issues with EverTrue, but the status is OK. What's going on?
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There are a few things you can try:
- Check the official status page for more information.
- Check the Twitter account for more information.
- Check on the top of the page if there are any reported problems by other users.
- Having problems with EverTrue and need support?
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- Reach out to their Twitter account.
- Find their support at their official website.
- Find their support contact at their official status page.
- EverTrue outage? How can I monitor EverTrue?
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- Subscribe (if possible) to updates on the official status page
- Create an account in IsDown. Start monitoring EverTrue and get alerts in real-time when EverTrue has outages.
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- IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. Monitor all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
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