Is EverTrue Down?
EverTrue status is operational
Stats for EverTrue official incidents in the last 30 days
Number of Incidents
2 outages
Since last incident
14 days
Users reports for EverTrue in the last 12 hours
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Monitor and keep track of EverTrue's current and past outages
Minor · 14 days ago · lasted about 8 hours
EverTrue Platform - Exports Not Working (Scheduled and Manual exports)
We are investigating an issue that caused both scheduled export files and manually exported files from being generated successfully/delivered at the expected times. We apologize for the inconvenience this causes and are working to resolve the issue as quickly as possible. If you have any questions, please reach out to genius@evertrue.com
Minor · 29 days ago · lasted about 9 hours
The importer is performing slower than expected this morning. The problem has been identified and the team is working to resolve. All import jobs continue to be queued, but may take some time to process today.
Minor · about 1 month ago · lasted about 14 hours
The Importer is currently running slow. Jobs are still queuing, but processing slowly so there will be delays in processing until the issue is resolved and the queue gets reduced. Our teams are investigating now.
Minor · about 2 months ago · lasted about 3 hours
EverTrue Platform - Errors in Loading Constituent Records
We are investigating an issue that is causing some users to experience issues while loading records in the EverTrue platform. Affected users may receive a "Server Error" or "Error contacting Search API" message. We are working to resolve the issue as quickly as possible and apologize for any inconvenience. Please reach out to genius@evertrue.com if you have any questions.
Minor · 4 months ago · lasted about 23 hours
EverTrue Importer - Degraded Performance
We are currently investigating an issue that is causing degraded performance in the EverTrue importer. Files are currently processing slower than is typical. We are working to resolve the issue. Please reach out to genius@evertrue.com if you have any questions.
Minor · 7 months ago · lasted about 3 hours
EverTrue Platform - Failed Delivery of Scheduled Export Files
We have identified an issue that caused scheduled export files from being delivered to some accounts at the expected time. We are working to resolve the issue and to deliver all failed export files to all affected accounts. We apologize for any inconvenience this may have caused, please reach out to genius@evertrue.com if you have any questions.
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Frequently Asked Questions
- Is EverTrue down right now? What is EverTrue current status?
- EverTrue seems to be up and running. We've updated the status 22 minutes ago.
- Was EverTrue down today?
- EverTrue is up and running now. In the last 24 hours there was 0 outages.
- I'm having issues with EverTrue, but the status is OK. What's going on?
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There are a few things you can try:
- Check the official status page for more information.
- Check the Twitter account for more information.
- Check on the top of the page if there are any reported problems by other users.
- Having problems with EverTrue and need support?
-
- Reach out to their Twitter account.
- Find their support at their official website.
- Find their support contact at their official status page.
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- Subscribe (if possible) to updates on the official status page
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