Outage in Exact System

EOL - API not available (Global)

Resolved Minor
January 31, 2024 - Started 3 months ago - Lasted 14 days
Official incident page

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Outage Details

We are currently having issues with the API availability. We are working hard to solve this issue. This can result in the following - but are not limited to - issues: • EOL app's not available • Connection to Bouw 7 unavailable • Scanservice attachments in entry proposals unavailable • Attachments in entries are not available • Support portal is not accessible Our apologies for the inconvenience
Components affected
Exact System Handel Exact System Digitale Brievenbus Exact System Salaris voor Accountancy Exact System Productie Exact System Scan & Herken Exact System Uren & Facturen Exact System Scan & Herken Exact System Exact bouw7 Exact System Uren & Facturen Exact System Mijn [Kantoor] Exact System Accountancy Exact System Project Management Exact System Exact bouw7 Exact System Boekhouden Exact System Salaris voor bedrijven Exact System Handel Exact System Exact API Exact System Mijn[Kantoor] Exact System Productie Exact System Accountancy Exact System Boekhouden Exact System Exact API
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 02/14/2024 02:39PM

We have monitored the situation. The issue has been resolved. Our apologies for the inconvenience.

MONITORING 3 months ago - at 02/07/2024 08:47AM

The API's are available again. The backlog is being processed. We are monitoring the situation.

IDENTIFIED 3 months ago - at 02/06/2024 09:04AM

We are currently having issues with the API availability. We are working hard to solve this issue. This can result in the following - but are not limited to - issues:
• EOL app's not available
• Connection to Bouw 7 unavailable
• Scanservice attachments in entry proposals unavailable
• Attachments in entries are not available
• Support portal is not accessible

Our apologies for the inconvenience

MONITORING 3 months ago - at 02/02/2024 02:28PM

The API's are available again. The backlog is being processed. We are monitoring the situation.

IDENTIFIED 3 months ago - at 02/02/2024 02:20PM

We are currently having issues with the API availability. We are working hard to solve this issue. This can result in the following - but are not limited to - issues:
• EOL app's not available
• Connection to Bouw 7 unavailable
• Scanservice attachments in entry proposals unavailable
• Attachments in entries are not available
• Support portal is not accessible

Our apologies for the inconvenience

MONITORING 3 months ago - at 01/31/2024 12:01PM

The API's are available again. The backlog is being processed. We are monitoring the situation.

IDENTIFIED 3 months ago - at 01/31/2024 11:04AM

We are currently having issues with the API availability. We are working hard to solve this issue. This can result in the following - but are not limited to - issues:
• EOL app's not available
• Connection to Bouw 7 unavailable
• Scanservice attachments in entry proposals unavailable
• Attachments in entries are not available
• Support portal is not accessible

Our apologies for the inconvenience

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