GIPHY Status

Resolved Elevated error rates with API

We have identified an issue with one of our downstream systems which is causing increased error rates on our API.

Resolved Developer Portal and Tools in Read Only Mode

Due to an ongoing incident surrounding our internal datastore update (see: scheduled maintenance), our Developer Portal (developer.giphy.com) is currently in a read-only state, as we monitor a fix that has been applied. During this time, you will not be able to create new applications, or modify/delete existing applications. No changes to the attributes of an API keys can be made during this period (e.g., upgrading a beta key to a production key). Note that the use of existing API keys by client applications will be unaffected. We will provide updates here, but expect this read-only operation to continue through this evening. Thank you for your patience, and we apologize for any inconvenience.

Resolved Reported SSL cert issues on our media urls

We are aware that some users are experiencing SSL cert issues on our media urls. We are currently investigating and will update the status of this incident as we resolve this issue. Thank you for your patience.

Resolved Errors on GIPHY API, Giphy.com, and GIPHY Apps

We are experiencing issues with the GIPHY API and users may be experiencing 500 errors. We are working to resolve the issue.

Resolved GIPHY for Chrome and Gmail extensions compromised

The GIPHY for Chrome and GIPHY for Gmail extensions were compromised on Saturday June 17 between 11am–1pm ET when they were updated to include a malicious JavaScript file. We detected the issue and released an updated version of each extension immediately. The versions compromised are GIPHY for Chrome 1.4 and GIPHY for Gmail 1.5. The most up-to-date, safe versions are GIPHY for Chrome 1.5 and GIPHY for Gmail 1.6. Only users who updated their Chrome extensions during that window should be affected. We apologize for any inconvenience this may have caused. Please email [email protected] with any questions or concerns.

Resolved Issues with serving media and with uploads due to Amazon S3 outage

GIPHY API endpoints are experiencing issues related to S3 outage on Amazon Web Services including: problems serving uncached media assets, errors with sharing certain GIF renditions on social media, and upload errors. We are working hard to fix these issues while we wait for S3 to stabilize. Thank you for your patience!