Is Helium API Down?

Helium API status is operational

 

Latest Helium API Official Outages

We continuously monitor the official Helium API status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Helium API outages.

0 Outages in the last 7 days
0 Outages in the last 30 days
166 Days since last incident

Minor Resolved · 6 months ago · lasted about 9 hours

API Outage - Explorer, Apps are behind. Transactions delayed

All - our API provider has let us know there's currently an API outage so data displayed on explorer, Helium Hotspot App, and Helium Wallet App are behind about 200 blocks. This also affects transactions recently submitted in the last 2 hours. If they have cleared, you're good to go. If they're still pending, please do not resubmit the transaction - they will automatically clear when the API is back up and fully synced. Our provider has rebooted the database and I'll provide another update in an hour or so. Your rewards are not affected - they will just show up when the API is back. Data transfer is not affected. While the main Helium API is still down, you might be able to do what you’re trying to do using community data sources such as: https://hotspotty.net/ https://hntscan.io/ https://www.heliumboard.com/ https://heliumtracker.io/ https://heliumgeek.com/

Minor Resolved · 7 months ago · lasted about 4 hours

API Temporarily Halted - Chain Moving Normally

The public Helium API is currently not showing block and transaction data after block 1621471 due to a missing ETL patch for a new transaction type. The chain is still performing other activity normally and is not affected. Funds are safe and activity like Proof of Coverage and Data Transfers continue normally. The API, however, is behind the chain so apps that onboard and move Hotspots, transfer HNT and MOBILE through the API, etc. will be degraded until the API is able to process blocks again. Please do not resubmit transactions until patches are applied on public ETL and API instances. More information on these patches are being shared on Discord and will be published shortly.

Major Resolved · 7 months ago · lasted about 8 hours

Chain Halt @ Block 1,619,671

Validators with a corrupted region cache are preventing block production. The core team is working with operators to fix affected validators to resume block production. Sorry for the inconvenience and thanks for your patience. At this time, all transactions on chain will be unconfirmed until Validators begin producing blocks again. Funds are safe but activity like Proof of Coverage, Hotspot onboarding and movement, Token Transfers, etc. are unavailable. Data Transfer is not affected.

Major Resolved · 7 months ago · lasted 1 day

Helium API Service Scheduled Maintenance Continues

The Helium API Service is still offline due to unforeseen issues during the maintenance window. The team is working through a resolution and will update time of resolution as soon as possible. During this time: ▫️Submitting transactions will be unavailable in the Helium Hotspot App and Helium Wallet App. (Transactions include Add Hotspot, Assert Location, Payments, Burns, and Transfer Hotspots) ▫️ Information displayed in the Hotspot App, Wallet App, and Explorer will be unavailable, out-of-date, or delayed. ▫️ Mining, Rewards, and data transfer are not affected, but their transactions will be delayed until the maintenance is over. While the main Helium API is still down, you might be able to do what you’re trying to do using community data sources such as: https://hotspotty.net/ https://hntscan.io/ https://www.heliumboard.com/ https://heliumtracker.io/ https://heliumgeek.com/ Give some of these tools developed by the Helium community a spin!

Major Resolved · 7 months ago · lasted about 8 hours

Chain Halt @ Block 1,589,496

The core developers and validator operators have noticed a chain halt at block 1,589,496. We are investigating the root cause. At this time, all transactions on chain will be unconfirmed until Validators begin producing blocks again. Funds are safe but activity like Proof of Coverage, Hotspot onboarding and movement, Token Transfers, etc. are unavailable. Data Transfer is not affected. At this time, all transactions on chain will be unconfirmed until Validators begin producing blocks again. Funds are safe but activity like Proof of Coverage, Hotspot onboarding and movement, Token Transfers, etc. are unavailable. Data Transfer is not affected.

Major Resolved · 8 months ago · lasted about 1 hour

Chain Halt at 1,575,955

The core team is investigating the chain halt that occurred at block height 1,575,955. The network appears to have hit the same issue that was cleared earlier and most likely the root cause of the initial outage. The core team and Validator operators in the community are working together to resolve this issue. Hotspots will not be participating in Proof of Coverage until block production resumes. All funds are safe, but pending transactions will be delayed until we can resolve this halt. Pending Transactions include adding a Hotspot, changing a Hotspot Location, transferring a Hotspot, payments, and token burns. At this time, data transfer is not affected by the chain halt.

Minor Resolved · 10 months ago · lasted 2 minutes

ETL Behind by over 100 blocks

The ETL that feeds data to the Helium Public API is behind by about 130 blocks. This issue has been fixed but it will take a bit of time to be fully caught up to the blockchain.

Major Resolved · 10 months ago · lasted about 10 hours

Chain Halt at 1469951

The core team is investigating the chain halt that occurred at block height 1469951 as a result of activating the latest chain variable. All funds are safe, but pending transactions will be delayed until we can resolve this halt. Rewards will be delayed until the chain can move forward. Pending Transactions include: - Add Hotspot - Assert Location - Transfer Hotspot - Payment Transactions - Burn Transactions

Helium API problems reported by users

User-reported problems for Helium API in the last 12 hours. It's a collection of user reports from different sources.

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What is Helium?

Powered by the Helium Blockchain, The People’s Network represents a paradigm shift for decentralized wireless infrastructure.

Frequently Asked Questions

Is Helium API down right now? What is Helium current status?
Helium seems to be up and running. We've updated the status 3 minutes ago.
Was Helium API down today?
Helium is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with Helium, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
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