Outage in Helium
Transaction Submission Delayed against ETL
Resolved MinorIncident Report
Transactions submitted to the public API or via Phone are seeing significant delays when being submitted to the blockchain. This issue is likely caused by an issue in today's new ETL release.
We are currently investigating this issue and will remediate it as soon as possible.
Keep in mind:
1. The blockchain is fine.
2. It's just taking longer than normal for the ETl to get new transactions into the blockchain.
3. The public api is online and up to date.
Components affected
Helium APILatest Updates ( sorted recent to last )
IDENTIFIED
over 3 years ago - at 07/19/2022 04:58PM
We've identified the issue that is backing up pending transactions. We will be updating and dropping a new tag of ETL shortly. We will then deploy the update. Thanks for your patience.
INVESTIGATING
over 3 years ago - at 07/19/2022 06:16AM
Transactions submitted to the public API or via Phone are seeing significant delays when being submitted to the blockchain. This issue is likely caused by an issue in today's new ETL release.
We are currently investigating this issue and will remediate it as soon as possible.
Keep in mind:
1. The blockchain is fine.
2. It's just taking longer than normal for the ETl to get new transactions into the blockchain.
3. The public api is online and up to date.
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Investigating: Error 522 - 2 months ago
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