IsDown continuously monitors the Helium status page and multiple sources to provide up-to-date information. Check back with us for the latest Helium uptime status.
Outage Details
Components affected
Helium RouterLatest Updates ( sorted recent to last )
All packet routers have stabilized including those in Asia.
Thanx.
All packet routers have stabilized except for those in Asia. We will be monitoring the situation and update once they are stabilized as well.
Thanx.
The rollout is complete. We will make another announcement here when the packet routers fully stabilize.
Thanx.
The hot fix has performed well. The core team is beginning a rollout for packet routers, which should fully stabilize in 1 hr.
Thanx.
The core has deployed a hot fix on the packet routers, and our testing devices are now able to join successfully. We will be monitoring the situation along with the community.
Thanx.
Based on preliminary investigations, the issue is related with memory usage on packet routers. The core team is working on a patch and we will provides updates here.
Thanx.
Due to a high amount of packet rate, the data transfer in U.S. and Asia may be experiencing degraded service (e.g. join loop), which likely caused the issue above. The core team is investigating and we will provides updates here.
Thanx.
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