Outage in Help Scout
Inbound Email Delays
Resolved Minor
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Outage Details
Components affected
Help Scout Email ProcessingLatest Updates ( sorted recent to last )
A fix has been implemented and inbound emails are processing correctly. We'll continue to monitor the situation.
The issue has been identified and our engineers are working on a resolution.
Some users may be experiencing intermittent delays with inbound emails. Our engineers are looking into this issue and we'll follow up with more updates shortly.
Latest Help Scout outages
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Frequently Asked Questions
- Is Help Scout down right now? What is Help Scout current status?
- Help Scout seems to be up and running. We've updated the status 2 minutes ago.
- Was Help Scout down today?
- Help Scout is up and running now. In the last 24 hours there was 0 outages.
- I'm having issues with Help Scout, but the status is OK. What's going on?
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There are a few things you can try:
- Check the official status page for more information.
- Check on the top of the page if there are any reported problems by other users.
- Having problems with Help Scout and need support?
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- Find their support at their official website.
- Find their support contact at their official status page.
- Help Scout outage? How can I monitor Help Scout?
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- Subscribe (if possible) to updates on the official status page
- Create an account in IsDown. Start monitoring Help Scout and get alerts in real-time when Help Scout has outages.
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