Outage in Help Scout
Inbound Email Delays
Resolved Minor
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Outage Details
Some users may be experiencing intermittent delays with inbound emails. Our engineers are looking into this issue and we'll follow up with more updates shortly.
Components affected
Help Scout Email ProcessingLatest Updates ( sorted recent to last )
MONITORING
almost 3 years ago - at 06/27/2022 03:18AM
A fix has been implemented and inbound emails are processing correctly. We'll continue to monitor the situation.
IDENTIFIED
almost 3 years ago - at 06/27/2022 03:04AM
The issue has been identified and our engineers are working on a resolution.
INVESTIGATING
almost 3 years ago - at 06/27/2022 02:33AM
Some users may be experiencing intermittent delays with inbound emails. Our engineers are looking into this issue and we'll follow up with more updates shortly.
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