Use Cases
Software Products MSPs Schools Development & Marketing DevOps Agencies Help Desk
 
Internet Status Blog Pricing Log In Try IsDown for free now

Outage in Help Scout

Inbound Email Delays

Resolved Minor
June 26, 2022 - Started over 3 years ago - Lasted about 1 hour
Official incident page

Incident Report

Some users may be experiencing intermittent delays with inbound emails. Our engineers are looking into this issue and we'll follow up with more updates shortly.
Components affected
Help Scout Email Processing

Need to monitor Help Scout outages?

  • Monitor all your external dependencies in one place
  • Get instant alerts when outages are detected
  • Be the first to know if service is down
  • Show real-time status on private or public status page
  • Keep your team informed
Latest Updates ( sorted recent to last )
MONITORING over 3 years ago - at 06/27/2022 03:18AM

A fix has been implemented and inbound emails are processing correctly. We'll continue to monitor the situation.

IDENTIFIED over 3 years ago - at 06/27/2022 03:04AM

The issue has been identified and our engineers are working on a resolution.

INVESTIGATING over 3 years ago - at 06/27/2022 02:33AM

Some users may be experiencing intermittent delays with inbound emails. Our engineers are looking into this issue and we'll follow up with more updates shortly.

Latest Help Scout outages

Docs site not loading - 29 days ago
Connections Issues - about 1 month ago
Email Delays - about 1 month ago
Connections Issues - 3 months ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 5420 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook