Outage in Helpshift

CSV Reports Outage

Resolved Major
November 21, 2023 - Started almost 2 years ago - Lasted about 5 hours
Official incident page

Incident Report

CSV reports are not operational

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Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 11/21/2023 07:41PM

We would like to inform you that the CSV reports are fully functional, all reports are getting generated. Latest hourly reports have uploaded successfully. This issue is resolved.

INVESTIGATING almost 2 years ago - at 11/21/2023 07:01PM

We are continuing to investigate this issue

INVESTIGATING almost 2 years ago - at 11/21/2023 02:42PM

CSV reports are not operational

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