Outage in Helpshift

CSV Reports Outage

Resolved Major
November 21, 2023 - Started over 1 year ago - Lasted about 5 hours
Official incident page

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Outage Details

CSV reports are not operational
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 11/21/2023 07:41PM

We would like to inform you that the CSV reports are fully functional, all reports are getting generated. Latest hourly reports have uploaded successfully. This issue is resolved.

INVESTIGATING over 1 year ago - at 11/21/2023 07:01PM

We are continuing to investigate this issue

INVESTIGATING over 1 year ago - at 11/21/2023 02:42PM

CSV reports are not operational

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