Outage in HotDoc

Incorrect availability showing for CorePlus customers

Resolved Minor
November 17, 2022 - Started over 2 years ago
Official incident page

Need to monitor HotDoc outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including HotDoc, and never miss an outage again.
Start Free Trial

Outage Details

We are currently investigating an issue affecting CorePlus customers and their bookings.
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 12/02/2022 05:09AM

This incident has now been marked as resolved.

MONITORING over 2 years ago - at 11/18/2022 06:14AM

A fix has been implemented to resolve this issue. Clinics are now back online and we will continue to monitor this issue.

IDENTIFIED over 2 years ago - at 11/18/2022 04:38AM

We are continuing to work with CorePlus to understand how to resolve the integration. Online Bookings continues to remain offline for now.

IDENTIFIED over 2 years ago - at 11/17/2022 06:25AM

We are continuing to work with CorePlus on a fix for this issue. Online Bookings remains offline for now.

IDENTIFIED over 2 years ago - at 11/17/2022 04:08AM

We have identified an issue with CorePlus integration which is affecting CorePlus customers and their bookings. We are working with CorePlus currently to find a resolution to the issue and will update you within the hour.

INVESTIGATING over 2 years ago - at 11/17/2022 04:07AM

We are currently investigating an issue affecting CorePlus customers and their bookings.

Latest HotDoc outages

Payment Request Service Disruption - 3 months ago
Outage with Core Practice Software Integration - 9 months ago
Delays in Specialist bookings - 10 months ago
Processing Delaying with Pin Payments - 11 months ago
Delays in Specialist bookings - 11 months ago

All Your Service Status Pages in One Dashboard

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4000 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook