Outage in Hotjar

New Reaction and NPS questions can't be added to Surveys

Resolved Minor
February 02, 2023 - Started about 1 year ago - Lasted 39 minutes
Official incident page

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Outage Details

Our engineers have identified an issue preventing users from adding two question types to Surveys. A current workaround is to add a different question type, then change it. We are working on resolving this issue. Thanks for bearing with us!
Components affected
Hotjar insights.hotjar.com
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 02/02/2023 05:54PM

We have deployed a fix for this issue, and this incident is now Resolved. Thank you for hanging in there!

IDENTIFIED about 1 year ago - at 02/02/2023 05:17PM

Our engineers have identified an issue preventing users from adding two question types to Surveys. A current workaround is to add a different question type, then change it. We are working on resolving this issue. Thanks for bearing with us!

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