Number of Incidents
1 outages
Since last incident
28 days
Stay on top of outages with IsDown with real-time notifications and overview dashboards. Monitor the official status pages of all your vendors, SaaS, and tools, including IG.
Major · 28 days ago · lasted about 1 hour
Intermittent Login issues on Mobile Apps
There are currently issues with logging in via our Mobile Apps platform. We're investigating now at the highest priority. In the mean time, please login through desktop browser or mobile browser. If you need to deal, please call +61 (3) 9860 1734 (AUS), +65 6390 5118 (SG), +44 207 896 0079 (UK), 312 981 0498 (US).
Major · 4 months ago · lasted 6 minutes
Clients unable to trade US TECH 100 on CFD/Spread betting accounts
We are currently investigating the issue and will resolve the same at the earliest
Major · 5 months ago · lasted about 1 hour
Unable to login/trade on MT4 accounts
The issue has being investigated and fix will be implemented soon
Major · 5 months ago · lasted about 1 hour
Intermittent Issues with MetaTrader 4
We are currently aware of issues with our Meta Trader 4 platform. We're investigating now at the highest priority. If you are unable to deal via the MT4 platform, please call +61 (3) 9860 1734 (AUS), +65 6390 5118 (SG), +44 207 896 0079 (UK), 312 981 0498 (US).
Minor · 5 months ago · lasted 27 minutes
Some clients are experiencing issues viewing our markets. We're investigating now at the highest priority. If you need to deal, please call +44 207 896 0079.
Minor · 7 months ago · lasted about 1 hour
Intermittent issues with our telephone service
We are aware some clients are experiencing difficulties in contacting up via phone. We are investigating this at the highest priority. If you need to reach us, please contact us via email or web chat service.
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