Outage in Intercom

A small number of workspaces are inaccessible

Resolved Minor
May 06, 2022 - Started almost 2 years ago - Lasted 21 minutes
Official incident page

Need to monitor Intercom outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Intercom, and never miss an outage again.
Start Free Trial

Outage Details

A small number of workspaces are inaccessible from the Intercom Web Application, attempting to access them will result in a "We're having technical difficulties" error. We have identified the cause and are working to resolve it.
Components affected
Intercom Web Application
Latest Updates ( sorted recent to last )
IDENTIFIED almost 2 years ago - at 05/06/2022 05:34PM

From 16:10 to 17:26 the Intercom web application was inaccessible for a small number of workspaces. Intercom's Messenger, REST API, mobile SDK, articles were not affected. The problem has been resolved.

IDENTIFIED almost 2 years ago - at 05/06/2022 05:13PM

A small number of workspaces are inaccessible from the Intercom Web Application, attempting to access them will result in a "We're having technical difficulties" error. We have identified the cause and are working to resolve it.

The easiest way to monitor Intercom and all cloud vendors

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3153 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime