Outage in JumpCloud

Increased error rates with some calls to API endpoints

Resolved Minor
June 23, 2022 - Started almost 2 years ago - Lasted about 2 hours
Official incident page

Need to monitor JumpCloud outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including JumpCloud, and never miss an outage again.
Start Free Trial

Outage Details

We are currently seeing an increase in error rates to some API endpoints. We are actively investigating and will report back as soon as we have any new information.
Components affected
JumpCloud General Access API
Latest Updates ( sorted recent to last )
IDENTIFIED almost 2 years ago - at 06/23/2022 05:08AM

We've made some changes to return success rates back to desired levels. We are continuing to test some additional changes to increase stability as well.

IDENTIFIED almost 2 years ago - at 06/23/2022 03:52AM

The issue has been identified and a fix is being implemented.

INVESTIGATING almost 2 years ago - at 06/23/2022 03:02AM

We are currently seeing an increase in error rates to some API endpoints. We are actively investigating and will report back as soon as we have any new information.

Monitor outages in real-time, stay one step ahead

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3155 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime