Klarna

Klarna Status

Official source
Everything seems OK
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Stats

3 incidents in the last 7 days

15 incidents in the last 30 days

Automatic Checks

Last check: 4 minutes ago

Last known issue: about 7 hours ago

Latest Incidents

Last 30 days

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Resolved We're currently seeing degraded performance of our API

Our engineering teams have been alerted and are actively investigating. We will update as soon as we have more information

about 7 hours ago Official incident report

Resolved Klarna website is currently down in Australia

The issue has been identified and a fix is being implemented.

Resolved We are currently experiencing issues generating settlement reports for merchants in pdf format

We are currently investigating the issue and kindly request you to try to download the file again later.

Resolved Between 11:54 and 11:58 we observed degraded performance of our API.

Our engineering teams were alerted and are actively investigating

Resolved BankID on mobile is currently unavailable to customers in Norway

We can see issues with the Klarna app log-in and purchase authentication with mobile BankID in Norway. We are monitoring the situation.

Resolved We are currently seeing issues with receiving shipping address information from around 40 merchants in the EU region

Our engineering teams are currently investigating the issue with our third-party provider.

Resolved ~50% of new customers trying to sign up for the Klarna Card in SE & DE are getting errors.

New customers trying to sign up for the Klarna Card in Sweden & Denmark are getting errors due to 3rd party issues. This is impacting approximately half of the signups. Technical teams are investigating the issue. We apologize for the inconvenience.

Resolved >50% of new customers trying to sign up for the Klarna Card in SE & DE are getting errors.

New customers trying to sign up for the Klarna Card in Sweden & Denmark are getting errors. This is impacting approximately half of the signups. Technical teams are investigating the issue. We apologize for the inconvenience.

Resolved Conversion rate drop for 4 specific merchants in KCO in Sweden and Norway.

The issue has been identified and a fix is being implemented.

Resolved Service Disruption Payments

We are currently having issues that may affect payments. We are working to resolve this as soon as possible. We apologize for the inconvenience.

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