Is Lucidchart Down? Lucidchart status is operational

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Stats for Lucidchart official incidents in the last 30 days

Number of Incidents

0 outages

Since last incident

197 days

Users reports for Lucidchart in the last 12 hours

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Stay on top of Lucidchart's current and past outages

Lucidchart outages in the last 30 days per day

Major · 7 months ago · lasted 23 minutes

Trouble with

We are currently investigating this issue.

Major · 7 months ago · lasted 26 minutes

Incident with

We are currently investigating this issue.

Major · about 1 year ago · lasted about 3 hours

Incident with

We are investigating the issue.

Major · about 1 year ago · lasted 34 minutes

Incident with

We are currently investigating instability with

Minor · over 4 years ago · lasted about 3 years

Document service slowdown

Our document service slowed down for a few seconds and then recovered. We are investigating the root cause.

Minor · over 4 years ago · lasted about 3 years

Document service instability

At 4:56 a.m. Mountain Time our Lucidchart services entered into a degraded state, causing users to be inconsistently able to access or edit diagrams. Our system immediately alerted us to these errors and our engineers began working on a fix until we were able to get our document services up and running again within 2 hours. We have identified the root cause as a misconfigured thread pool. We have fixed the thread pool and have also started an internal audit to ensure that we do not have any other thread pools in a similar state.

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Frequently Asked Questions

Is Lucidchart down right now? What is Lucidchart current status?
Lucidchart seems to be up and running. We've updated the status less than a minute ago.
Was Lucidchart down today?
Lucidchart is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with Lucidchart, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check on the top of the page if there are any reported problems by other users.
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