Is Lucidchart Down?

Lucidchart status is operational

Are you having problems?

Users are not reporting problems in Lucidchart

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Lucidchart problems reported by users

This chart provides user-reported problems for Lucidchart in the last 12 hours. It's a collection of user reports from different sources.

Latest Lucidchart Outages

We continuously monitor the official Lucidchart status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Lucidchart outages and possible affected you.

0 Outages in the last 7 days
0 Outages in the last 30 days
128 Days since last incident

Major Resolved · 4 months ago · lasted about 3 hours

Incident with lucid.app

We are investigating the issue.

Major Resolved · 5 months ago · lasted 34 minutes

Incident with lucid.app

We are currently investigating instability with lucid.app

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Minor Resolved · almost 4 years ago · lasted about 3 years

Document service slowdown

Our document service slowed down for a few seconds and then recovered. We are investigating the root cause.

Minor Resolved · almost 4 years ago · lasted about 3 years

Document service instability

At 4:56 a.m. Mountain Time our Lucidchart services entered into a degraded state, causing users to be inconsistently able to access or edit diagrams. Our system immediately alerted us to these errors and our engineers began working on a fix until we were able to get our document services up and running again within 2 hours. We have identified the root cause as a misconfigured thread pool. We have fixed the thread pool and have also started an internal audit to ensure that we do not have any other thread pools in a similar state.

Minor Resolved · almost 4 years ago · lasted about 3 years

Site wide instability

At 2:22 p.m. Mountain Time one of our central load balancers entered into a degraded state causing 1/12 of our internal network traffic to be impacted. We identified the degraded load balancer and have removed it out of service. We have also created additional monitoring to ensure that this type of issue does not happen again.

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Frequently Asked Questions

Is Lucidchart down right now? What is Lucidchart current status?
Lucidchart seems to be up and running. We've updated the status 1 minute ago.
Was Lucidchart down today?
Lucidchart is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with Lucidchart, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check on the top of the page if there are any reported problems by other users.
Having problems with Lucidchart and need support?
Lucidchart outage? How can I monitor Lucidchart?
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