Outage in Mux

Mux Data Anomaly Alerts not triggering correctly

Resolved Minor
March 16, 2023 - Started about 2 years ago - Lasted about 1 hour
Official incident page

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Outage Details

Starting around 22:40 UTC on March 14th we experienced an issue where Anomaly Alerts within Mux Data were not triggered correctly for most customers. Our team has patched this issue, and as of ~18:40 UTC on March 15th all alerts are being triggered correctly. This did not affect any Threshold Alerts configured within the dashboard. Our team continues to monitor the system to ensure performance and functionality.
Components affected
Mux Dashboard
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 03/16/2023 08:17PM

This incident has been resolved.

MONITORING about 2 years ago - at 03/16/2023 07:14PM

Starting around 22:40 UTC on March 14th we experienced an issue where Anomaly Alerts within Mux Data were not triggered correctly for most customers. Our team has patched this issue, and as of ~18:40 UTC on March 15th all alerts are being triggered correctly.

This did not affect any Threshold Alerts configured within the dashboard.

Our team continues to monitor the system to ensure performance and functionality.

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