Outage in Mux
Watermark display errors
Resolved MinorIncident Report
At approximately 16:47 UTC on May 26rd we were made aware of an issue with watermark functionality where images appeared to repeat over the top of videos. Assets that are not using watermarks are unaffected. Our team has identified the issue and are working on a fix, and we will provide updates as we have them.
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Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 05/27/2023 01:35AM
This incident has been resolved.
MONITORING
over 2 years ago - at 05/26/2023 10:56PM
We’ve deployed a fix that remediates the issues with watermarks not rendering correctly for new assets going forward. Investigating fixes for assets that were generated with watermark anomalies.
IDENTIFIED
over 2 years ago - at 05/26/2023 08:38PM
At approximately 16:47 UTC on May 26rd we were made aware of an issue with watermark functionality where images appeared to repeat over the top of videos. Assets that are not using watermarks are unaffected. Our team has identified the issue and are working on a fix, and we will provide updates as we have them.
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