Check the stats and details of the latest One Signal outages and issues
Resolved Minor Notification status updates are lagging
We discovered that our notification status updates are lagging. We implemented a fix and will be processing the backlog of events. There was no impact on previous notifications or any new notifications in the future. This only impacts our dashboard, where you can check the status of your notifications. We will update our incident when we have processed the backlog.
We are currently performing emergency maintenance of some of our offline job processing around storing user notification event data. For the vast majority of our customers, the only impact is that some user event data (e.g., clicks, opens, and sends) on our Audience Activity dashboard page will be delayed until we can finish the emergency maintenance and clear up the backlog. However, this data will be available retroactively once the catchup is complete. For Journeys customers, this will result in a similar delay, for click events, but could have some more noticeable effects. If you have a Journey that fires based upon the timing of recent click data, (e.g., "Send this notification six hours after they last clicked a message"), and that time (e.g., six hours) comes up during this maintenance, that Journey will travel down the "did not click" node of that Journey. Similarly, for Journeys customers, if a Journey has a very long delay between click and message (e.g., one or more wee...
Resolved Major Documentation unavailable
Our partner, Readme, is currently experiencing an issue that is impacting our documentation availability. See https://www.readmestatus.com for details.
Resolved Minor Elevated API Errors
We are currently investigating this issue.
Resolved Minor Elevated API Errors
The issue has been identified and a fix is being implemented.
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