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OpenTrainTimes Outages
Resolved Minor Maps not loading for Samsung browser users
A number of users have reported problems accessing maps through the Samsung browser on an Android device, and we are investigating the reason and a fix. This may impact upon maps for all users if we need to reconfigure our systems.
Resolved Minor Missing data on maps
From 1700 onwards, we have been receiving late and missing train describer messages from the Open Data platform. We have reported this to the supplier, CACI. Maps will be showing duplicate trains.
Resolved Minor Industry-wide TRUST data outage
We have not been receiving TRUST messages from 1434. As a result, our timetable pages will be showing inaccurate data. Maps are unaffected.
Resolved Minor Train Movement Feed
We have detected a problem with the train movement feed we receive from Network Rail. No messages have been received since 0208 this morning.
Resolved Minor Real-time information degraded
Engineers have identified high latency on our real-time feeds from the Network Rail Open Data platform. As a result, the real-time components of the website will be showing out-of-date or missing data.
OpenTrainTimes Components Status
"I spend 2 hours trying to solve an issue and then realize it's due to an [EXTERNAL SERVICE] outage"
Every engineer at some point in time
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Frequently Asked Questions
- Is OpenTrainTimes down today?
- OpenTrainTimes seems to be up and running. We've updated the status 5 minutes ago.
- I'm having issues with OpenTrainTimes, but the status is OK. What's going on?
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There are a few things you can try:
- Check the official status page for more information.
- Check the Twitter account for more information.
- How can I be notified when OpenTrainTimes is having issues?
- You can subscribe for updates on the official status page or create an account in IsDown. We will send you a notification in real-time when OpenTrainTimes has issues.
- Why use IsDown?
- We want to keep you updated on the status of the services that impact your company. You can setup a notification via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
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- You'll have access to a 14-day trial in our Pro plan. You can cancel or delete your account anytime. After 14 days, you'll need to subscribe to continue to use the service and get notifications.
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- You can go to the Billing section in your account and choose one of the plans. We've monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
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- We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
- Are we missing an integration?
- Contact us, and we'll add it ASAP.
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