Is Paddle Order Processing Down?

Paddle Order Processing Status is Operational

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Paddle Order Processing Outages

1 Outages in the last 7 days
3 Outages in the last 30 days
5 Days since last incident

Resolved Major We are seeing that some buyers are unable to load our checkout

We are currently investigating reports that some buyers are unable to open our checkout. We are currently investigating and will update here once we have more information.

5 days ago

Resolved Major Upstream Supplier Issue - All Services Affected

One of our upstream suppliers seem to be down which is resulting in a major outage on our end. Our Engineers are responding in order to recover from this as a matter of urgency. We will update the status page with any progress.

12 days ago

Resolved Major Previous order processing issue for some customers

We noticed that a small number of customers who placed orders between 2:49am and 4:20am UTC never received their order due to an order processing issue. The issue has was rectified and is no longer occurring. Affected customers will be refunded so that they can place their order again, and our Engineers are investigating the cause of this issue so that we can prevent this from happening again. More information to come in the next few hours.

23 days ago

Resolved Minor Some customers may have experienced issues completing checkouts

We are currently investigating reports of buyers not being able to complete checkouts between 18:00 - 18:10 BST. The issue has been resolved and we are currently monitoring for any changes. We apologize for any inconvenience.

about 2 months ago

Resolved Minor Order Processing Issues

We are currently observing an interruption in our order processing, and customers who complete checkouts at the moment will likely experience delay in receiving their orders. We will post more details once our engineers have found the cause and restored our usual service.

about 2 months ago

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Frequently Asked Questions

Is Paddle Order Processing down today?
Paddle seems to be up and running. We've updated the status less than a minute ago.
I'm having issues with Paddle, but the status is OK. What's going on?
There are a few things you can try:
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