Outage in Pantheon
Apache Solr service degradation
Resolved Major
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Outage Details
Components affected
Pantheon Customer SitesLatest Updates ( sorted recent to last )
Issue with Solr search has been resolved for all affected users. We apologize for any inconvenience caused and appreciate your patience.
The upgrade process has completed and Solr services are now restored.
We apologize for the unexpected interruption to services today, thank you for your patience with us as we worked to resolve this issue.
Please reach out to support by opening a ticket or chat if there are any remaining issues.
We are investigating a partial outage for Apache Solr, affecting US region sites using Solr search. An upgrade is currently in progress and we expect to see improvement within 30 minutes and will update at that time.
For urgent issues, please contact support via helpdesk@pantheon.io or by opening a support chat.
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