Outage in Pantheon

Multidev and Site Creation Workflows Degraded

Resolved Minor
November 30, 2023 - Started 5 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently experiencing an infrastructure issue that is affecting several workflows on Pantheon, including creating new sites or environments. There is no impact on sites or downtime due to this issue. We apologize for the interruption to your work and appreciate your patience as we work towards a fix.
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 11/30/2023 07:46PM

This incident has been resolved.

MONITORING 5 months ago - at 11/30/2023 07:06PM

We're pleased to inform you that we have successfully implemented a resolution for the multidev environment creation and site creation issue. Our team is diligently monitoring the results to ensure continued stability.

Should you have any further questions or encounter ongoing concerns, please don't hesitate to reach out to our support team by initiating a support chat.

We appreciate your understanding and patience throughout this process.

IDENTIFIED 5 months ago - at 11/30/2023 06:48PM

We've identified the issue and are actively implementing a fix. We apologize for any inconvenience caused and appreciate your patience.

If you need immediate assistance, please open a support chat with us, or email helpdesk@pantheon.io.

INVESTIGATING 5 months ago - at 11/30/2023 06:35PM

We are currently experiencing an infrastructure issue that is affecting several workflows on Pantheon, including creating new sites or environments.

There is no impact on sites or downtime due to this issue.

We apologize for the interruption to your work and appreciate your patience as we work towards a fix.

Latest Pantheon outages

403 site errors - 23 days ago
Degraded Workflows - 25 days ago
Intermittent Dashboard errors - about 1 month ago

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