Outage in Pendo

Ongoing Issue Across Pendo Platform

Resolved Minor

April 28, 2022 - Started almost 2 years ago - Lasted about 1 hour
Official incident page

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Outage Details

We are aware that parts of the Pendo platform are currently unavailable including access to app.Pendo.io. We are working to resolve and will provide and update as soon as possible

Components affected

Pendo UI Pendo Mobile Guides Pendo NPS Pendo Guide Designer Pendo Guide Deliverability Pendo Guide Targeting Pendo NPS Email Pendo API

Latest Updates ( sorted recent to last )

MONITORING almost 2 years ago - at 04/28/2022 03:48PM

The issue has been remediated, we are continuing to monitor for now. Google Cloud Platform is experiencing a temporary outage that has affected app.pendo.io.

INVESTIGATING almost 2 years ago - at 04/28/2022 02:29PM

We are aware that parts of the Pendo platform are currently unavailable including access to app.Pendo.io. We are working to resolve and will provide and update as soon as possible

Latest Pendo outages

Pendo login issue - 23 days ago

Possible issues with Pendo customers receiving Pendo emails - about 2 months ago

Poll Responses Not Loading (UI) - 6 months ago

Guide Latency Issues: CNAME Customers Only - 7 months ago

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