Outage in Pendo

Some Guides are Not Able to be Saved

Resolved Minor
September 09, 2022 - Started about 3 years ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating an issue that is causing certain users to be unable to save their guides. The deployment of existing guides is not impacted.
Components affected
Pendo Guide Designer

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Latest Updates ( sorted recent to last )
MONITORING about 3 years ago - at 09/09/2022 05:55PM

The issue has been identified and a fix has been deployed. We are continuing to monitor the situation and will update if there are any additional findings.

INVESTIGATING about 3 years ago - at 09/09/2022 03:45PM

We are currently investigating an issue that is causing certain users to be unable to save their guides. The deployment of existing guides is not impacted.

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