Is PrimeXBT Down?

PrimeXBT status is operational

Are you having problems?

Users are not reporting problems in PrimeXBT

Monitor PrimeXBT and all your third-party dependencies in one place

Empower your teams to monitor uptime of all cloud services in one place. Get notified when something goes down.

PrimeXBT problems reported by users

This chart provides user-reported problems for PrimeXBT in the last 12 hours. It's a collection of user reports from different sources.

Latest PrimeXBT Outages

We continuously monitor the official PrimeXBT status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last PrimeXBT outages and possible affected you.

0 Outages in the last 7 days
0 Outages in the last 30 days
140 Days since last incident

Minor Resolved · 5 months ago · lasted about 3 hours

Price bars are missing on the charts for the period of 11:49 to 13:10 UTC on Sep 16th, 2022

We are currently observing issues with the following services: - Charting on margin trading accounts: price bars are not being loaded since 11:49 UTC time on Sep 16th, 2022. - Trading account balances may not be displayed on the Main account page for some users, although the balance is available and displayed correctly in the trading terminal. Execution of trading orders is not affected by this issue. We are aware of the issue and are currently working to restore the service as soon as possible. We are looking into it as a priority and should fix it in the nearest time

Minor Resolved · 5 months ago · lasted about 2 hours

Processing of TRC-20 transactions suspended (deposits and withdrawals)

Dear clients, Please be informed that deposits and withdrawals via Tron network have been suspended temporarily. Also, there may be delays with processing of deposits already sent to PrimeXBT via Tron network. We are working to resolve the issue as soon as possible and will notify additionally once the processing of TRC-20 deposits is fully resumed. Please be assured that your funds are safe. Pending deposits of TRC-20 tokens will be processed and the funds will be credited to account wallets once the processing is resumed. Pending withdrawals via Tron network will be processed and released once the processing is resumed.

Monitor PrimeXBT and all your third-party dependencies in one place

Get outage alerts in Slack, PagerDuty, Datadog, Microsoft Teams, and more.
Get started free

14 day free trial · No credit card required

Maintenance Resolved · 8 months ago · lasted 2 days

Accessibility issues

We observe performance issues with the PrimeXBT platform: - Internal transfers between account Wallets and Margin accounts may be delayed. - In-wallet Exchange service may be unavailable temporarily. If you received an error trying to exchange cryptocurrencies with the service, we recommend repeating an attempt in a few minutes. - Users may be unable to claim a reward for completing qualifying tasks. All users will be able to claim earned rewards once the issue is resolved. Our team is working on restoring the performance of the platform as soon as possible. All client funds are safe and unaffected. We will update the status as soon as the issue is permanently resolved.

Minor Resolved · about 1 year ago · lasted 4 months

Mobile app keeps loading

Users of PrimeXBT app on Android devices and the old iOS app may experience an issue with continuous app loading after login. We are investigating it. For iOS users, we recommend installing our new app: it has been improved significantly and has more features. For Android users, we recommend to use web version of the platform as a workaround if there is an issue with loading.

Minor Resolved · over 1 year ago · lasted 7 months

Missing data on some asset charts

Dear PrimeXBT users, We investigate an issue with data missing on Crypto and Forex charts in Maring trading and Covesitng Strategy accounts. Traders may observe price candles missing for some time intervals on Crypto and Forex charts. While we investigate the issue, traders may experience short-term interruptions - between 1 to 5 minutes - of chart loading in their Margin and Covesting accounts. Execution of orders will not be affected by chart loading interruptions. Stay updated on platform status via https://status.primexbt.com/ prior to and throughout the maintenance.

Minor Resolved · over 1 year ago · lasted 9 months

Trade service disruption

We observe issues with the accessibility of the Trade terminal. The Trade terminal may not load and re-load periodically without completing the loading. Our team is working to identify the issue and fix it as soon as possible

Minor Resolved · over 1 year ago · lasted 9 months

Price quote delays for FX, Indices, and Commodities

We observe delays receiving price quotes from our liquidity provider for FX, Indices, and Commodities markets. As an STP broker, we depend on liquidity providers to quote prices and fill client orders that we pass to them directly for execution. Limit and stop orders will be filled at the first available quote, a market order may be rejected if there is no price quote to fill it. We work with the liquidity provider to resolve the issue with the quote feed as soon as possible.

Need support? Try here

Monitor PrimeXBT and all your third-party dependencies in one place

IsDown is an uptime monitoring solution for your critical business dependencies. Keep tabs on your SaaS and cloud providers in real-time and never miss another outage again. Get instant alerts and stay informed when an incident impacts your operations.

Start free trial

No credit card required · Cancel anytime · 2360 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Monitor all your dependencies in a consistent way.

The Old Way
  • Subscribing to status pages one-by-one
  • Limited notification options
  • Can't monitor only the parts that matter
  • No bird's eye view over all your services
  • Losing time looking for problems elsewhere
  • No access to historical issues and stats
With IsDown
  • Easily subscribe to all status pages
  • Notifications in the tools you already use
  • Monitor only what directly impacts your business
  • Easy access to the status of all your services
  • Outages information where it's needed
  • Historical data of outages for all your providers

IsDown is the missing layer in your monitoring stack

Quickly identify external outages that impact your business. We are monitoring more than 2300 services in real time.

Your team on top of problems

IsDown aggregates the information from the status pages of all your services, making it easy to monitor the health of all your services in one place. Say goodbye to managing each status page individually - our service simplifies the process.

IsDown Dashboard

No more wasting time. Uptime monitoring in real time

Say goodbye to wasting time trying to diagnose issues with your services - our 24/7 monitoring service does the work for you. We'll notify you if there is an incident, so you can focus on other tasks.

Receive alerts in your preferred channels

Our outage monitoring keeps you informed, no matter where you are. Get instant notifications in your email, Slack, Teams, or Discord when an outage is detected, so you can take action quickly.

IsDown Integrations

Easily integrate with your current tools and workflows

Enhance your processes with more information using our integration of Zapier, Webhooks, PagerDuty, and Datadog. Stay notified and in control. Upgrade your operations today.

Avoid notifications clutter

Maximize your control with customizable notifications from each service. Filter by components and severity to only receive the most important updates. Streamline your processes and stay informed with our advanced notification features.

Notify By Components

Multiple dashboards, shareable with the world

Create one dashboard for each of your teams/clients/projects and monitor only the services that each uses. Have a dedicated dashboard with custom notification settings. Easily make your dashboard public and share it with the world.

Multiple Dashboards

Prepare for scheduled maintenances

Never again be caught off guard by unexpected maintenance from your services. A feed of the next scheduled maintenances is available.

Weekly Digest of the services' outages

Every Monday, you'll receive a weekly summary of what happened the previous week as well as the maintenance schedule for the following week.

Integrate with tools you already use and love

The data and notifications you need, in the tools you already use.

Your teams will love it

DevOps & On-Call Teams

You already monitor your internal systems. What about the external services? Monitor the services your business depends on. Don't waste time looking elsewhere when external outages are the cause of issues.

IT Support Teams

Detect external outages before your clients tell you. Anticipate possible issues and make the necessary arrangements. Having proactive communication, builds trust over clients and prevents flow of support tickets.

5 minute setup,
instant value for your team

  1. Step 1 Create an account

    Start with a trial account that will allow you to try and monitor up to 40 services for 14 days.

  2. Step 2 Select your cloud services

    There are 2360 services to choose from and you can start monitoring, and we're adding more every week.

  3. Step 3 Set up notifications

    You can get notifications by email, Slack, and Discord. You can also use Zapier or Webhooks to build your workflows.

  4. Step 4 Done!

    You'll start getting alerts when we detect outages in your external dependencies! No more wasting time looking in the wrong place!

Frequently Asked Questions

Is PrimeXBT down right now? What is PrimeXBT current status?
PrimeXBT seems to be up and running. We've updated the status 3 minutes ago.
Was PrimeXBT down today?
PrimeXBT is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with PrimeXBT, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
Having problems with PrimeXBT and need support?
PrimeXBT outage? How can I monitor PrimeXBT?
Why use IsDown instead of PrimeXBT status page?
IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. Monitor all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
What happens when I create an IsDown account?
You'll have access to a 14-day trial in our Pro plan. You can cancel or delete your account anytime. After 14 days, you'll need to subscribe to continue to use the service and get notifications.
How can I pay for a subscription?
You can go to the Billing section in your account and choose one of the plans. We have monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
Can I get a refund?
We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
Can't find a service/integration?
Just contact us, and we'll add it ASAP.

Latest Articles

Setup in 5 minutes or less

Try it out! How much time you'll save your team, by having the outages information close to them?

  • 14-day free trial
  • No credit card required to start
  • Cancel anytime
  • +2000 services available