Outage in Puzzel

Puzzel Incident Notification

Resolved Major
March 16, 2023 - Started about 1 year ago - Lasted about 1 hour

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Outage Details

We are investigating and seeking to resolve an incident which may be affecting SMS two-factor authentication, sending SMS via Puzzel Agent Application and other Puzzel SMS Services. Two-factor through mail is working as normal. Our Operations team are investigating this issue as a priority.
We apologize for the potential impact of this incident on you and your business.
Latest Updates ( sorted recent to last )
about 1 year ago - at 03/16/2023 12:34PM

We are investigating and seeking to resolve an incident which may be affecting SMS two-factor authentication, sending SMS via Puzzel Agent Application and other Puzzel SMS Services. Two-factor through mail is working as normal. Our Operations team are investigating this issue as a priority.
We apologize for the potential impact of this incident on you and your business.

about 1 year ago - at 03/16/2023 12:55PM

Puzzel engineers have applied a fix and normal service has resumed. We will continue to monitor services and will update you once the incident has been confirmed as resolved.

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